WORK EXPERIENCE:

Confidential

Computer Operator Assistant

Responsibilities:

• Run backups and tape management
• Mainframe work
• AS/400, JCL and Control - M and Oracle environments.
• Tier 1 and Tier 2 level support
• Monitoring all jobs on UNIX and Linux.
• Set up all the Cisco IP phones for the whole plant and Cisco admin duties
• Cisco Routers/Switch
• Cisco Unified Communications
• Call Manager version: 6.x / 8.x
• Unity software
• Voice Gateway and ATAs
• Installed servers and fix computer problems.
• Run cables for servers and switches
• Excel and Word.
• Maximo/Remedy changes and work orders.
• VERITAS Netback up work and monitoring.
• Using Rackwise and Visio for server work.
• Help desk skills.

Confidential

Responsibilities:

• Delivered uniforms, rugs, and towels.