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Senior Desktop Support Engineer Resume

SUMMARY:

To work in an Organization which is very conducive for the development of my personality and technical skills, where I can use my technical skills for the growth of the organization in the best way.

STRENGTHS:

  • Good analytical and problem solving approach.
  • Ability to work in a team as a responsible member.
  • Interactive and Good Communication Skills.
  • Confident and Positive attitude.
  • Hard working and Honest.
  • Eager to learn.

SKILLS:

  • Managing, maintaining, troubleshooting the computer h/w & network planning,
  • Installing and managing client operating system as windows 2000, XP, Windows vista Windows 7.
  • Configuring and managing Wireless network.

WORK EXPERIENCE:

Senior Desktop Support Engineer

Confidential

Responsibilities:

  • Implement & Maintain the Computer Hardware and OS environments. Troubleshooting, Installation and configuring operating system, software’s and hardware.
  • Installation and configuring of LAN through TCP/IP.
  • Presently Working with HP/OSS Technologies

Confidential

System Engineer

Responsibilities:

  • Installation and configuration windows xp, Vista, win7, Win 8.
  • Installation and configuration Basic software.
  • Installation OS by the Network
  • Troubleshooting of windows basic software.
  • Troubleshooting of spatial software
  • Installation NT virus MacAfee.
  • Installation and configuration Hardware part of HP Desktop and Lenovo, Dell Laptop.
  • Installation and configuring of LAN through TCP/IP.
  • Administering and troubleshooting a network printer.
  • Configuring mail clients using MS Outlook.
  • Working with the Domain Environment and Switch Support.
  • Installation configuration Troubleshooting wireless router.
  • Change part of Laptops (Lenovo-T61,,T400,T410) HP Elite Book.
  • Managing assets List.
  • Manage Daly check List of networking devices.
  • Installation and configuration IP Phone and analogs phone.
  • Troubleshooting and configuration Desktops.
  • Some troubleshooting network Printers.
  • Resolve the issue of IP sec issue from the client side.
  • Manage the onsite local IT Team.

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