Manager of Implementation and Training Resume

SUMMARY:

To obtain a challenging position in Healthcare as an EMR clinical/ project analyst in order to add value and utilize my years of experience within a growth - oriented company that provides opportunities for advancement and development.
In-depth experience and understanding of clinical workflow.
Excellent communication skills, both written and spoken.
Communication skills on technical information with all levels of management and end users.
Experience developing EMR templates, documents, and work flow analysis.
Strong organization, time management, analytical and problem solving skills
Vast experience of executing implementation and large scale training plans.
Familiarity with information systems implementation projects in both a technical and non-technical role.

PROFESSIONAL EXPERIENCE:

Manager of Implementation and Training

Confidential, MD

Responsibilities:

Provides on-site training at medical facility on software applications to implement new release of information (ROI) process.
Initiates pre go live calls with client for technical setup, workflow discussion, policy & procedure review, and ROI Online configurations.
Interfaces with client IT department to install software applications required to interface with all electronic medical record systems (EMR’s).
Responsible for scheduling follow up calls for additional training and improving workflow efficiencies.
Develop workflow processes, trains medical records staff and provides training on software application.
Cultivates positive work relationship with clients.
Create and update training material to reflect current implementation practices and platform enhancements.
Create self-paced training modules via Confidential for corporate training requirements.
Able to resolve technical and operational issues independently.
Provides remote technical support after initial implementation phase is completed.

Practice Liaison / Senior Trainer

Confidential, Fulton, MD

Responsibilities: