PROFESSIONAL SUMMARY:

Highly motivated administrative and technical support professional with a diverse background in sales, customer service, and supervision. Excellent verbal, listening, typing and writing skills. Able to negotiate, coordinate, assess, and problem solve quickly, accurately, and efficiently. Adept at multitasking to achieve individual and team goals. Comfortable in interacting with all levels of the organization and public. Dedicated to quality, success, and excellence.

COMPUTER SKILLS:

Proficient in: Windows 95/98/2000/Vista/XP/Windows 7/ Windows 8, Microsoft Office, Norton Antivirus, Checkpoint Firewall, McAfee

Extensive knowledge of: Desktop/Laptop computers, printers, routers, TCP/IP, SSH, Ethernet, HTML, Java, JavaScript

PROFESSIONAL EXPERIENCE:

Confidential, Flint, MI

Office Manager/Leasing Consultant

Responsibilities:

• Maintained awareness of competition and market conditions in order to anticipate effects on the company
• Implemented wireless network for resident’s use
• Generated corporate reports to communicate forecasting and revenue goals
• Processed accounts payable, accounts receivable, and rent collections
• Scheduled clubhouse reservations and accommodations for clubhouse use
• Prepared leases and welcome packets for new residents

Confidential

Assistant Office Manager

Responsibilities:

• Secured internal computer network to ensure privacy and security of data
• Configured wireless company network and upgraded network equipment
• Researched, analyzed, troubleshot, and resolved simple to complex network problems
• Developed, published, and maintained Information Assurance plans, policies, and procedures