Information Systems Manager Resume

SUMMARY:

Self - motivated Information Technology Manager, experienced in supporting network infrastructure for multi-user and remote environments. Adept at communicating with key stakeholders in assessing project needs. Ability to direct complex projects from concept to fully operational status. Goal-oriented individual with strong leadership capabilities. Organized, highly motivated, and detail-directed problem solver. Proven ability to work in unison with staff, volunteers, and directors.

COMPUTER SKILLS:

Languages:

Proficient in: Microsoft Office

Familiar with: SharePoint /FrontPage 2000

Software:

Database: Microsoft Access

Platforms: Microsoft Windows XP and Microsoft Windows 7, Windows Server 2008 R2, Windows Active Directory

EXPERIENCE:

Information Systems Manager

Confidential

Responsibilities:

Maintained and monitored server rooms, wireless network and other server infrastructure.
Set up staff workstations with PCs, Macs, phones and laptops.
Translated technical specifications into detailed product requirements.
Maintained audiovisual equipment, including overhead projectors, laptops and video conferencing equipment.
Delivered on-site IT and AV technical support for 24 staff.
Provides communication and technical support for 28 people spanning 76 countries.
Directs operations and maintenance on classified and unclassified networks
Manages system requirements to include communications, logistics and finance
Implements security updates and manages system inventory valued at $150,000

Client Systems Administrator

Confidential, Nevada

Responsibilities:

Complied annual recommendations for end of Confidential year budgets.
Created company's manual including and development.
Provide Network and Computer assistance to over 3000+ members·
Prioritized and delegated task, provided motivation and direction to create a positive work environment and ensure accurate, on time completion.
Tracked office workflow and created monthly report for Headquarters review.
Increased work productivity by creating database, power point slides and excel spreadsheets.
Created and maintained a MS Access database to track, upgrade of new administrators.
Led a team of 8 systems administrators during Headquarters Network consolidation.
Acquired work load normally assigned to over 4 administrators, successfully maintained network integrity.
Oversaw Network systems operations of programs for 40 clients
Directed transportation, telephone control, and video teleconferencing
Completed background investigation checks for childcare, volunteer programs and civilian employments
Managed investigative case files to ensure proper processing from initiation to completion
Manages receipt and distribution of both classified and unclassified correspondence
Maintained 85% uptime on company networks through careful and preventative maintenance.
Set up equipment for 42 employees, including installing cables and hardware.
Installed software and operating systems on 70+ company computers.
Set up and configured hardware and software on company equipment.
Restored data, operating systems, files, documents and drivers.
Built and repaired Hewlett Packard and Dell computers.
Resolved computer hardware, software, printing, installation, word processing, email & O/S issues.
Ordered necessary supplies and parts to repair malfunctioning hardware.

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