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Senior Consultant Resume

SUMMARY:

IT specialist with 10+ years demonstrated success in email administration

SKILLS:

  • IBM Lotus Domino and Sametime 8
  • Excellent problem - solving abilities
  • Microsoft Exchange 2010
  • Strong communication skills
  • Data backup/retrieval
  • Technical help desk experience
  • Data Center management
  • On-call experience
  • Microsoft SMS Server 2003
  • Document management
  • System upgrades
  • Hands-on and proactive

PROFESSIONAL EXPERIENCE:

Senior Consultant

Confidential

Responsibilities:

  • Providing L2, L3 support for mailing environment .
  • Resolving Level 2 incident and problem tickets for Lotus Domino & Outlook 2010.
  • Daily monitoring of Domino servers and databases.
  • Projects of user migration from notes to outlook, server hardware migration, data movement and hotfix deployment.

Senior Systems Engineer

Confidential

Responsibilities:

  • Administration of Lotus Domino R6 server.
  • Creating active directory users, groups, and objects, managing access rights.
  • Installation and configuration of Blackberry client.
  • Installation of Dell Poweredge 2950 & HP DL 380 G4 Servers using iMage Build.
  • Link monitoring and following up with the vendor.
  • Managing backup using Symantec Backup Exec 11d.
  • Patch management of workstations using SMS 2003 Server.

Domino Administrator

Confidential

Responsibilities:

  • Management of Lotus Domino 6 messaging infrastructure environment.
  • Support for backup solutions, data center tasks and user management.

Customer Support Engineer

Confidential

Responsibilities:

  • IBM Lotus Domino 6 server and client support.
  • Troubleshooting of network, printers, operating system and backup solution.

IT Infrastructure Engineer

Confidential

Responsibilities:

  • Administration of Lotus Domino R5 server.
  • Link monitoring and following up with the vendor.
  • Maintaining antivirus and patch management of servers.

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