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Desktop Support Engineer Resume


To pursue a career predominantly in the field of system/network administration, security and troubleshooting that employs my domain expertise to the maximum, while providing me with wide exposure, sufficient responsibilities and an opportunity to learn more and grow.


As a professional having work experience in IT industry, my objective is to become a pioneer in the industry. I wish to work in projects that can enhance my skills and give me ample scope to grow up with the future technologies that gives a positive impact on the success of the company.


Operating Systems: Windows 2003, XP, Vista and Windows 7, Suse Linux Image.

Server / Network O.S: Windows 2003/2008, Linux Printer Server

Network Services: NFS, FTP, DNS, WINS, DHCP.

Mail Server / Client: Exchange Server 2008, MS Outlook

Security Packages: Trend Micro Office Scan,Forefornet Endpoint Protection.

Directory Services: Active Directory Configuration / Maintenance.

Package Installations: Cisco Communicator,Conference (audio/video).



Desktop Support Engineer


  • Global desktop support
  • Share point and HP asset inventory maintenance
  • Mobile configuration support.
  • Mobile network protection
  • Laptop s& Desktop Migration, Windows Deployment Service.
  • Remote Installation Service (RIS)
  • Automated Deployment Services (ADS).
  • Bit locker Encryption, &DescriptionUsing Remedy Application r esolve Ticket s& Standard Software Installation,
  • Creation of users, groups, file permissions, installing the packages, creating the partitions, trouble shooting
  • Resolve the OUTLOOK Issue.
  • Applying operating system updates, patches, and configuration changes. Installing and configuring new hardware and software.
  • Creating, modifying and deleting user ids with exchange server 2008.
  • Installing & Configuring Microsoft Outlook as messaging application.
  • Creating the User Account.& Deleting the Existing User in the Server 2008
  • Resolving the Network issues,
  • Configuring the Cisco Communicator, oracle 9,10,11g, ODBC, Edit Plus, Trend Antivirus Toad, Soap, XML SPY,

Environment: MS Project, MS Visio, Outlook Meeting Place, java.

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