Front Desk Receptionist Resume Little Rock, AR - Hire IT People

SUMMARY:

Call Center Customer Service Front Desk Receptionist
Data Entry Residents Assistant Service Clerk
File Clerk Research Interviewer

PROFESSIONAL EXPERIENCE:

Confidential, Little Rock, AR

Front Desk Receptionist

Responsibilities:

Demonstrates and promotes a strong commitment to providing the best possible experience for our guests and employees.
Sells the value of Homestead Village to all inquiries (via telephone and in person) and strives to convert them into reservations and occupied rooms.
Responsible for conducting courtesy calls within 20 minutes after guest check - in.
Probes to uncover as much information from guests as possible to assist in the gathering of potential sales leads, as well as understanding/defining market segmentation and company information.
Processes guest reservations, registrations, payments, and departures.
Handles collection efforts of all in house balances and notifies management of potential liabilities.
Balances all cash, check, credit card and city ledger accounts through verification. Shift reports and performs audit functions if assigned.
Responsible for thorough understanding and effective performance of property management system.
Maintain and organize work area and clean model, lobby and Front Desk area daily.
Respond to all guest requests and follow through to assure satisfactory outcome and compliance.
Offers Guest assistance when needed whenever possible.
Complies with all safety and security policies in accordance with Homestead Village standards.
Involves cross into the housekeeping and laundry areas so that assistance can be given as needed.
Responsible for performing competitive checks nightly to other hotels in area.
Educates competitors on using Homestead Village as an option for overflow guests

Confidential, Little Rock, AR

Residents Assistant

Responsibilities:

Escort residents to dining & activities
Take care of residents personal hygiene (Bathe, Groom, etc.)

Confidential, Little Rock, AR

Service Clerk

Responsibilities:

Providing friendly, courteous and efficient service to customers
Responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays.

Confidential, Little Rock, AR

Customer Service Representative

Responsibilities:

Help customers with technical issues dealing with their phones.

Confidential, Little Rock, AR

Teacher

Responsibilities:

Abides by all Safe Sanctuary policies at all times.
Maintains current American Heart Association (AHA) CPR for infants and children.
Greets each child and calls him/her by name when dropped off by parent(s)/guardians.
Completes Nursery Registration Records and communicates special needs to volunteers and Nursery Coordinators.
Arrives on time to the nursery at least 15 minutes prior to the service for which they are scheduled.
Stays until all children are secured with a responsible adult named on the child s registration form.
Cleans and disinfects toys each Sunday (only toys played with on that Sunday) after children have left.
Maintains good hand washing/hand hygiene after diaper changes and after assisting children with tissues for coughs, sneezes or runny noses.
Wears latex free gloves while changing diapers, utilizes wax paper barrier and disinfects diaper changing area after each diaper change.
Labels all Sippy cups with child’s name and tries to ensure that children drink from their own cup.
Communicates needs for supplies, snacks, etc. to the Nursery Coordinator.
Engages children in organized activities while staying in nursery, i.e. age appropriate songs, stories, lessons, crafts, etc.
Ensures safety of the nursery environment, i.e. cleaning products and medications stored out of reach of children, outlet covers on electrical outlets, etc.

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Front Desk Receptionist Resume

Little Rock, AR

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