We provide IT Staff Augmentation Services!

Installation Technician Resume


  • Recent college graduate, who is adaptable, committed, motivated and focused with course studies in information systems and network administration including back - up, security management, e-mail systems and applications support.
  • I want to utilize and enhance my communication, organizational, and information technical skills to contribute to the success of a professional work environment, while at the same time become a student and expert in the fields of network security and project management.
  • Strong analytical skills
  • Hands-on and proactive
  • Comfortable with change
  • Works well in team
  • Independent and quick learner
  • Written and oral communication skills


Operating Systems: Mac OS Lion/Mountain Lion, Windows 2003/2008/XP/Windows 7

Software: Confidential Office, Android OS, Iphone OS

Hardware: Desktops, Printers, Laptops



Installation Technician


  • Removing and Installing Dual In line Memory Modules within Confidential servers
  • Cleaning and repairing sockets on motherboards
  • Identifying memory modules within Confidential data cells
  • Verifying, repairing, scanning, and rebooting DIMMs on servers using KVM cables through the Windows 7 BIOS
  • Replacing solid state and HDDs in servers
  • Replacing motherboards on Dell servers


IT Technician


  • Built and maintained several mediated classrooms
  • Repaired classroom hardware, software, and network issues dealing with Windows OS and Mac OS
  • Inspected problematic equipment
  • Resolved software and network issues on site

Confidential, Norfolk, Virginia

Desk Associate


  • Troubleshoot and resolved web application issues escalated from customer support and other departments with a 100% success rate.
  • Worked with students to analyze computing and network needs and installed appropriate solutions on computer.
  • Installing software on student and faculty hardware
  • Office, Mac OS, McAfee, Norton

Confidential, Glen Allen, Virginia

Guest Services Representative


  • Responsible for all front desk task including checking guest in, shift end audit reports, and managing the computer system.

Confidential, Richmond, Virginia

Summer Intern


  • Summer Internship responsible for the processing, archiving and file management of confidential documents within the Confidential Risk Solutions Department on the Windows 2003 operating system.

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