PROFILE:

GIS along with IT background; seeking GIS Technician career opportunities within a firm or Private/Public

SKILLS:

Knowledge of: GIS, Geography, GPS, Geo Database, and Cartography.

Familiarity with: aerial photography, Pictometry, ERSI ArcGIS 10, Arc Catalog, and Arc View.

Knowledge of: GIS Applications - Logistics/Transportation, Governmental, Environmental Planning, and Business Solutions.

MCP: Microsoft Certified Professional; PC Proficient, Active Directory, and Lotus Notes.

Familiarity with: Microsoft Exchange Server, SQL Server, Proxy Server; and Microsoft Windows Server 2008.

Knowledge of: Statistical procedures & SPSS programs; Adobe Products, and Microsoft Office Suites.

WORK EXPERIENCE:

Confidential, Norristown, PA

GIS Intern

Responsibilities:

• Performed GIS work - field Data Collections, creation and editing shape files.
• Assisted GIS staffs with Cartography - creation & editing map illustrations; aerial maps & images conversion.
• Utilized ERSI ArcGIS 10, Arc Catalog; Adobe products, Pictometry, and Microsoft Office Suites.
• Performed other GIS tasks and assisted Planning Staffs with planning projects.

Confidential, Philadelphia, PA

Security Supervisor

Responsibilities:

• Operate as concierge, receptionist, switchboard operator; public safety and public relations.
• Conduct interviews, process payroll, create personnel work schedule, and assign tasks to staffs.
• Monitor & operate alarm systems, and CCTV surveillance systems.
• Assist with medical emergencies, resolve security issues, correspond maintenance and safety hazards.
• Utilize Microsoft Office Suites, and C-Cure Administration Security Software.
• Handle disciplinary actions when necessary, resolve personnel issues, and perform administrative tasks.

Confidential, Glen Mills, PA

Support Services Technician

Responsibilities:

• Provided technical phone support to staffs, one branch corporate facility, bank branches, and vendors.
• Troubleshoot hardware, software applications, Windows XP, and TCP/IP networking issues.
• Created & follow-up helpdesk tickets, and responded to helpdesk e-mail requests.
• Worked with large-scale operations environments, enterprise monitoring & management tools.
• Monitored critical systems - devices, drives, servers, routers, switches, and networks (LAN/WAN).
• Diagnosed & resolved technical issues, password resets, and escalated power outages.
• Performed AS/400 system operations - financial files transfers, system backups, and program implementations.
• Utilized Active Directory, Open Office Suites, Lotus Notes; and performed user administrative tasks.