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Experience Technical Support Internship Resume

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Brooklyn, NY

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SUMMARY:

  • Proven interpersonal skills to educate, assist and collect information to assess difficulties and provide solutions
  • Technical skills in a variety of software, hardware and programming languages
  • Experience working in a team environment
  • Organized, efficient and process oriented with good attention to detail

TECHNICAL SKILLS:

Technology: Proficient in Word, Excel, PowerPoint, Ubuntu, Quicken

Skills: Visual Basic, Java Script, Python, and SQL, Windows XP, Vista, 7, and 8

PROFESSIONAL EXPERIENCE:

Confidential, Brooklyn, NY

Experience Technical Support Internship

Responsibilities:

  • Interviewed callers to assess technical difficulties
  • Developed visual interfaces for original research software using Visual Basic
  • Updated computers using Ubuntu
  • Cloned hard drives and set - up a server

Confidential, West Hempstead, NY

Assistant

Responsibilities:

  • Organize files and communicate with colleagues when files are updated
  • Answer phone calls and make appointments for customers
  • Create bills for customers using DoS

Confidential, Brookville, NY

Student Assistant

Responsibilities:

  • Organized files and communicated with colleagues when files were updated

Confidential, Brookville, NY

Student Assistant

Responsibilities:

  • Worked on a team to create sets for plays
  • Lead work group through part of project

Confidential, Bridgeport, CT

Student Assistant

Responsibilities:

  • Communicated with students to assist them with applying for working papers
  • Organized meetings for students with the manager
  • Maintain files for all working students

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