We provide IT Staff Augmentation Services!

Data Entry/ Conversion Resume


  • Overseeing the daily performance of computer systems.
  • Entering commands and observing system functionality to detect errors and verify correct operations.
  • Setting up equipment for end - user use.
  • Installation and repair of hardware, software, and peripheral equipment, following design and installation specifications.
  • Answering user inquiries regarding:
  • Maintaining and administering computer networks
  • Performing data backups and disaster recovery operations
  • Identifying, analyzing, and documenting problems with program function, output, online screen and content.


  • Active Directory
  • Windows OS and MS Office



Data Entry/ Conversion


  • Researching and updating user information into state wide program accurately and efficiently
  • Scanning information into system to keep system up to date
  • Call customers to update and confirm correct information is archived into system.
  • Update system and correct any error found in system
  • Responsible for converting correct information from old system,
  • Updating and adding information with the updated data into to the new system in anaccurate information in a timely manner.
  • Make sure that the software is running correctly and free from errors and mistakes over prolonged use.

Confidential, Burlington, NC

Customer Service Agent


  • Responsible for dealing with customer issues, such exchanges, returns, pickups, and any other issues that need to be resolved as well as working occasionally as a cashier

Confidential, Greensboro, NC

Driver Helper


  • Assisted drivers with the delivery of packages to the desired recipient.

Confidential, Greensboro, NC



  • Responsible for Software Installation with proper setup including proper OS and programs required and
  • Diagnosing, troubleshooting, and resolving hardware, software, or other network and system problems
  • Transfer files securely from client server to host server and other file locations using SharePoint.
  • Responsible for System Recovery i.e. create an image of the OS that backs up the computer in error occurs.
  • Helped map out floor plans for network connections and user connection using Active Directory.

Confidential, Greensboro, NC

Sales Associate


  • Responsible for stocking the shelves and making sure everything is in right place,
  • Cleaning the store,
  • Bag groceries for customers and
  • Assist them with their problems and made sure that it is resolved quickly.

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