Data Entry/ Conversion Resume

SUMMARY:

Overseeing the daily performance of computer systems.
Entering commands and observing system functionality to detect errors and verify correct operations.
Setting up equipment for end - user use.
Installation and repair of hardware, software, and peripheral equipment, following design and installation specifications.
Answering user inquiries regarding:
Maintaining and administering computer networks
Performing data backups and disaster recovery operations
Identifying, analyzing, and documenting problems with program function, output, online screen and content.

SKILLS;

WORK HISTORY:

Confidential

Data Entry/ Conversion

Responsibilities:

Researching and updating user information into state wide program accurately and efficiently
Scanning information into system to keep system up to date
Call customers to update and confirm correct information is archived into system.
Update system and correct any error found in system
Responsible for converting correct information from old system,
Updating and adding information with the updated data into to the new system in anaccurate information in a timely manner.
Make sure that the software is running correctly and free from errors and mistakes over prolonged use.

Confidential, Burlington, NC

Customer Service Agent

Responsibilities:

Responsible for dealing with customer issues, such exchanges, returns, pickups, and any other issues that need to be resolved as well as working occasionally as a cashier

Confidential, Greensboro, NC

Driver Helper

Responsibilities:

Confidential, Greensboro, NC

Intern

Responsibilities:

Responsible for Software Installation with proper setup including proper OS and programs required and
Diagnosing, troubleshooting, and resolving hardware, software, or other network and system problems
Transfer files securely from client server to host server and other file locations using SharePoint.
Responsible for System Recovery i.e. create an image of the OS that backs up the computer in error occurs.
Helped map out floor plans for network connections and user connection using Active Directory.

Confidential, Greensboro, NC

Sales Associate

Responsibilities:

Responsible for stocking the shelves and making sure everything is in right place,
Cleaning the store,
Bag groceries for customers and
Assist them with their problems and made sure that it is resolved quickly.