Provide high - level administrative support by conducting research, preparing statistical reports, handling information request, and performing clerical functions.
- Excellent Organizational Skills
- Strong Customer Relations Skills
- Computer Proficiency
- Data Entry
- Telephone Answering, 12-Line System
- Word Processing and Typing
- 10-Key Calculator
Computer: Microsoft Word 2010, Microsoft Outlook 2010, Microsoft PowerPoint 2010, Microsoft Excel 2010
Confidential, Washington, DC
- Performed office automation duties using Microsoft Outlook as e-mail, calendar, Excel spreadsheets, Microsoft PowerPoint, and/or graphics.
- Scheduled and confirmed appointments using Microsoft Outlook and publish calendar to attendees.
- Use mail merge to create and print letters and other documents in Microsoft Word 2010.
- Maintained spreadsheets in Excel for reporting lobbying activities.
Confidential, Germantown, MD
- I receive and greet all visitors, applying knowledge of programs, benefits, and any other personnel inquiry about Confidential .
- I spoke with customers concerning their complaints and generally able to find satisfactory solutions to these problems.
- I was responsible for the basic flow of clerical duties.
- Open and closed the Confidential section of the store.