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It Support Resume

SUMMARY:

  • Over 5 years of experience in Information Technology, Networks, software development, modifications, maintenance and QA on diversity of platform, including System/38, AS/400 and IBM Mainframe
  • RPG IV ILE, CL, AS/400 operating systems and technical skills
  • EDI
  • Customer’ satisfaction focused
  • Continuous research in the emerging technologies to keep business units aware of coming trends and/or possible risks
  • Ability to see the ‘big picture’, act as the catalyst that drives the project, distributes work and pulls the individual parts together.
  • Dedicated team player while demonstrating outstanding leadership skills.
  • Ability to align business needs with IT goals.
  • Experience in the design, development, modification, and testing of all SDLC project stages in distributed and stand - alone systems. Capable of handling multiple project simultaneously, work well under pressure.
  • Expertise in the planning, development of specifications, test plans, standards, and procedures.
  • Capable of using project management tools including MSProject.
  • 5 years of QA mentoring; continuous learning in adjacent areas of knowledge

RELEVANT SKILLS:

  • Project planning/test execution, maintain and monitor large scale programs and systems (specifically, Bank s cryptography keys database), including coordinating the roll - out changes of maintained systems. Relevant code changes while on unit/system test stages
  • Review and analyze program dumps and performance indicators to locate code problems, and correct errors by correcting code
  • Maintain code changes in Endevor code management system
  • Document and revise system Operations Manual, Programmers Guide, test procedures, and quality standards as well as testbed maintenance and development on VM Guest machine
  • Provide staff and end users with and assistance solving system related problems
  • Consult with management to ensure agreement/sign-outs on system changes
  • Confer with clients regarding the nature of the processing changes

TECHNICAL PROFICIENCIES:

Methodologies/Models/Standards: VDM, SDLC/STLC, ISO17799, ITIL, SoX, CMMI

MidRange: System/38, AS/400; RPG, CL; Cobol

Mainframe platform: MVS/XA/ESA/390/zOS; JCL, TSO/ISPF/PDF, IMS, IDCAM, FileAid, IPCS, Endevor, Xpediter; Assembler, REXX, CLIST, C/C++, Cobol

Personal Computers: Windows XP/Vista/7/Server 2003 R2/Server 2008 R1/CentOS; MS Office 2003/2010.2013 , exposure to Office 365, MS Project; SQA Suite

EMPLOYMENT HISTORY:

IT support

Confidential

Network Security & Maintenance

Confidential

Computer Consultant

Confidential

LAN Security Consultant

Confidential

Security Consultant

Confidential

Senior Security Advisor

Confidential

Cryptography Specialist

Confidential

Information Systems/Network Engineer

Confidential

Responsibilities:

  • Customer’ satisfaction focused
  • Continuous research in the emerging technologies to keep business units aware of coming trends and/or possible risks
  • Ability to see the ‘big picture’, act as the catalyst that drives the project, distributes work and pulls the individual parts together. Dedicated team player while demonstrating outstanding leadership skills.
  • Ability to align business needs with IT goals.
  • Experience in the design, development, modification, and testing of all SDLC project stages in distributed and stand - alone systems. Capable of handling multiple project simultaneously, work well under pressure.
  • Expertise in the planning, development of specifications, test plans, standards, and procedures.
  • Capable of using project management tools including MSProject.

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