Telephone System Technician Resume Miami - Hire IT People

TECHNICAL SKILLS:

Systems: Windows, Mac OS.

Databases: Oracle DB, MS SQL Server, MS Access.

Programming: PL/SQL, PowerBuilder, Visual Basic, SQL, HTML, C/C++/C#, Java, XML.

Others: FTP, MS Project, MS Visio, MS Office.

PROFESSIONAL EXPERIENCE:

Confidential, Miami

Telephone System Technician

Responsibilities:

Consult with supervisors, system analysts, other programmers and end users to gather information about requirements.
Design and write program specifications.
Convert designs and specifications into computer code.
Compile code into programs and correct errors detected in compile process.
Design and code layouts for onscreen user interface, printed outputs and interfaces with other systems.
Create test transactions and run tests to find errors and confirm program meets specifications.
Analyze code to find causes of errors.
Write and maintain documentation of changes to computer code, programs and specifications.
Review user and technical documentation written by others to confirm consistency with program operations.
Also, modify and maintain software programs written by others.
Revise programs for corrections, enhancements or system environment changes.
Provide technical assistance by responding to inquiries regarding errors, problems or questions with programs.
Train end users or technical support staff to use and support programs.

Confidential

Telephone System Technician

Responsibilities:

Analysis, design, development, test and documentation of software modules for MS SQL Server environment using XML, FTP, C#.NET and MS Word as a member of a team.
Supporting administration and updates of databases, working with structures, queries, created tables, forms, reports, store procedures, triggers utilizing TOAD and MS SQL Server.
Processing information of the students in MS Excel.
Modification of several modules of the University Website using PHP, HTML and Macromedia Dreamweaver.

Confidential

Telephone System Technician

Responsibilities:

Installation, replacement and complete configuration of PC hardware, software and peripherals.
Maintaining computer systems and Technical Support for users and employees.
Development support of the IT PLAN 2007 - 2008, performing tasks such as: census of hardware and software, gathering important information (future projects, labor policies, processes), creating Gantt chart, interview employees using MS Project, MS Visio and MS Office.