IT support Resume

SUMMARY:

Over 5 years of experience in Information Technology, Networks, software development, modifications, maintenance and QA on diversity of platform, including System/38, AS/400 and IBM Mainframe
RPG IV ILE, CL, AS/400 operating systems and technical skills
EDI Customer’ satisfaction focused
Continuous research in the emerging technologies to keep business units aware of coming trends and/or possible risks
Degrees in Computer Science, Engineering and Applied Math.
Ability to see the ‘big picture’, act as the catalyst that drives the project, distributes work and pulls the individual parts together.
Dedicated team player while demonstrating outstanding leadership skills.
Ability to align business needs with IT goals.
Experience in the design, development, modification, and testing of all SDLC project stages in distributed and stand - alone systems.
Capable of handling multiple project simultaneously, work well under pressure.
Expertise in the planning, development of specifications, test plans, standards, and procedures.
Capable of using project management tools including MSProject.
5 years of QA mentoring; continuous learning in adjacent areas of knowledge

RELEVANT SKILLS:

TECHNICAL PROFICIENCIES:

Methodologies/Models/Standards: VDM, SDLC/STLC, ISO17799, ITIL, SoX, CMMI

MidRange: System/38, AS/400; RPG, CL; Cobol

Mainframe platform: MVS/XA/ESA/390/zOS; JCL, TSO/ISPF/PDF, IMS, IDCAM, FileAid, IPCS, Endevor, Xpediter; Assembler, REXX, CLIST, C/C++, Cobol

Personal Computers: Windows XP/Vista/7/Server 2003 R2/Server 2008 R1/CentOS; MS Office 2003/2010.2013 , exposure to Office 365, MS Project; SQA Suite

EMPLOYMENT HISTORY:

IT support

Confidential

Network Security & Maintenance

Confidential

Computer Consultant

Confidential

LAN Security Consultant

Confidential

Security Consultant

Confidential

Senior Security Advisor

Confidential

Cryptography Specialist

Confidential

Information Systems/Network Engineer

Confidential

Responsibilities:

Project planning/test execution, maintain and monitor large scale programs and systems, including coordinating the roll - out changes of maintained systems.
Relevant code changes while on unit/system test stages
Review and analyze program dumps and performance indicators to locate code problems, and correct errors by correcting code
Maintain code changes in Endevor code management system
Document and revise system Operations Manual, Programmers Guide, test procedures, and quality standards as well as testbed maintenance and development on VM Guest machine
Provide staff and end users with and assistance solving system related problems
Consult with management to ensure agreement/sign-outs on system changes
Confer with clients regarding the nature of the processing changes

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