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Production Support Lead Resume

CAREER OBJECTIVE:

To impart services with my knowledge & hard work and to be a team player to face challenges with positive attitude and provide efficient and effective solutions in support of business objectives.

PROFESSIONAL EXPERIENCE SUMMARY:

  • Experience in design and implementation of software solutions Specializing in Microsoft technology with around 3.10+ Year of experience.
  • Presently working as a Sr. Consultant - Project Management .
  • Following are some of my summarized biggest achievements while working during my live industrial exposure.
  • I have experience in end to end EPM implementation & configuration of Microsoft Project Server 2010/2013 which meets customer Requirement.
  • I have experience in implementation of Microsoft Project Server 2013 and integration with Confidential and Confidential which meets customer Requirement.
  • Able to take high level requirements of architectures and develop them into robust applications, performing analyst duties.
  • Experience in developing customized reports using Microsoft SQL Server Reporting Services 2008/2012 for Confidential.
  • Experience in developing customized drill down report using Microsoft Excel 2013 Services, Excel Power Query to create Organization dashboards.
  • Experience in Microsoft SQL Server Integration Services to get data from flat file, transform and move into SQL Database.
  • Experience in Microsoft SQL Server Analysis Services to create OLAP cubes for Project Server data.
  • Installing, configuring, maintaining, upgrading and managing a SharePoint Farm.
  • Experience in SharePoint administration using SharePoint PowerShell, Configuring all service applications like Search, Metadata, UserProfile Synchronization etc, Timer Jobs.
  • Experience in Migration of Project Server and Web Parts data from Microsoft Project Server 2007 to Microsoft Project Online 2013.
  • Experience in extended Support to the Technical team, PMO team, Business Users and end users of Confidential to solve their issues while using the new Project online 2013 environment.
  • Experience in Microsoft Business Intelligence Reporting using SSRS and Excel Services.
  • Experience in creating Branching and Approval Workflow using SharePoint Designer 2013.

TECHNICAL SKILLS:

  • Windows Family
  • Microsoft SharePoint Server 2010 &2013
  • Microsoft Project Server 2010 & 2013.
  • Microsoft Project Professional 2010 & 2013.
  • Microsoft SQL Server 2008 & 2012.
  • SQL Server Report Builder 2008 & 2012
  • SharePoint Designer 2013
  • Microsoft Excel 2013
  • Microsoft Visio 2013

PROFESSIONAL EXPERIENCE:

Confidential

Production Support Lead

Environment:

  • MS Project Online 2013 (EPM Solution 2013)
  • Microsoft Project professional 2013.
  • SharePoint Designer 2013
  • Microsoft Excel 2013

Responsibilities:

  • Support users, system administrators with the technical issues.
  • Support the Business Users with reports.
  • Support to Technical team, PMO Team, Business users and end users to solve their issues in using the new system.

Confidential

SSRS Report Developer

Environment:

  • MS Project Server 2013 (EPM Solution 2013)
  • MS SharePoint Server 2013
  • SQL Server 2012
  • SSRS 2013
  • Microsoft Project professional 2013.
  • SharePoint Designer 2013

Responsibilities:

  • Requirement gathering for reporting of EPM
  • Developing customized SSRS reports.
  • Support to Technical team, Project Team, Business users and end users to solve their issues in using the new system.

Confidential

Techno-functional Consultant

Environment:

  • MS Project Online 2013 (EPM Solution 2013)
  • Microsoft Project professional 2013.
  • SharePoint Designer 2013
  • Microsoft Excel 2013

Responsibilities:

  • Requirement gathering for EPM
  • Configuration of Project Online.
  • Developing customized Excel reports.
  • Training the Project Managers, PMO and Business user on Project Online 2013 and Microsoft Project Professional 2013
  • Support to Technical team, PMO Team, Business users and end users to solve their issues in using the new system.

Confidential

Techno-functional Consultant

Environment:

  • Windows Server 2012
  • SQL Server 2012
  • MS Project Server 2013 (EPM Solution 2013)
  • Microsoft Project professional 2013.
  • SharePoint Designer 2013
  • Microsoft Excel 2013

Responsibilities:

  • Requirement gathering for EPM
  • Deploying and Configuration of Project Server.
  • Developing customized SSRS reports.
  • Developing customized Excel reports.
  • Training the Project Managers, PMO and Business user on Project Server 2013 and Microsoft Project Professional 2013

Confidential

Techno-functional Consultant

Environment:

  • Windows Server 2008 R2
  • SQL Server 2008 R2
  • MS Project Server 2013 (EPM Solution 2013)
  • Microsoft Project professional 2013.
  • Confidential
  • Confidential

Responsibilities:

  • Requirement gathering for EPM
  • Deploying and Configuration of Project Server.
  • Developing customized SSRS reports.
  • Integration with Confidential and Confidential .

Confidential

Technical Consultant

Environment:

  • Windows Server 2008 R2
  • SQL Server 2008 R2
  • MS Project Server 2010 (EPM Solution 2010)
  • Microsoft Project professional 2010.

Responsibilities:

  • Requirement gathering for EPM
  • Deploying and Configuration of Project Server.
  • Developing customized SSRS reports.
  • Training for Administrators and Project Managers

Confidential

Techno-functional consultant

Environment:

  • Windows Server 2008 R2
  • SQL Server 2008 R2
  • MS Project Server 2010 (EPM Solution 2010)
  • Microsoft Project professional 2010.

Responsibilities:

  • Requirement gathering for EPM
  • Deploying and Configuration of Project Server.
  • Developing customized SSRS reports.
  • Training for Administrators and Project Managers
  • Defect fixing and Change Requests implementations
  • Interaction with the clients for resolving issues

Confidential

Techno-functional consultant

Environment:

  • Windows Server 2008 R2
  • SQL Server 2008 R2
  • MS Project Server 2010 (EPM Solution 2010)
  • Microsoft Project professional 2010.

Responsibilities:

  • Requirement gathering for EPM
  • Deploying and Configuration of Project Server.
  • Developing customized SSRS reports.
  • Training for Administrators and Project Managers

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