Production Support Lead Resume
CAREER OBJECTIVE:
To impart services with my knowledge & hard work and to be a team player to face challenges with positive attitude and provide efficient and effective solutions in support of business objectives.
PROFESSIONAL EXPERIENCE SUMMARY:
- Experience in design and implementation of software solutions Specializing in Microsoft technology with around 3.10+ Year of experience.
- Presently working as a Sr. Consultant - Project Management .
- Following are some of my summarized biggest achievements while working during my live industrial exposure.
- I have experience in end to end EPM implementation & configuration of Microsoft Project Server 2010/2013 which meets customer Requirement.
- I have experience in implementation of Microsoft Project Server 2013 and integration with Confidential and Confidential which meets customer Requirement.
- Able to take high level requirements of architectures and develop them into robust applications, performing analyst duties.
- Experience in developing customized reports using Microsoft SQL Server Reporting Services 2008/2012 for Confidential.
- Experience in developing customized drill down report using Microsoft Excel 2013 Services, Excel Power Query to create Organization dashboards.
- Experience in Microsoft SQL Server Integration Services to get data from flat file, transform and move into SQL Database.
- Experience in Microsoft SQL Server Analysis Services to create OLAP cubes for Project Server data.
- Installing, configuring, maintaining, upgrading and managing a SharePoint Farm.
- Experience in SharePoint administration using SharePoint PowerShell, Configuring all service applications like Search, Metadata, UserProfile Synchronization etc, Timer Jobs.
- Experience in Migration of Project Server and Web Parts data from Microsoft Project Server 2007 to Microsoft Project Online 2013.
- Experience in extended Support to the Technical team, PMO team, Business Users and end users of Confidential to solve their issues while using the new Project online 2013 environment.
- Experience in Microsoft Business Intelligence Reporting using SSRS and Excel Services.
- Experience in creating Branching and Approval Workflow using SharePoint Designer 2013.
TECHNICAL SKILLS:
- Windows Family
- Microsoft SharePoint Server 2010 &2013
- Microsoft Project Server 2010 & 2013.
- Microsoft Project Professional 2010 & 2013.
- Microsoft SQL Server 2008 & 2012.
- SQL Server Report Builder 2008 & 2012
- SharePoint Designer 2013
- Microsoft Excel 2013
- Microsoft Visio 2013
PROFESSIONAL EXPERIENCE:
Confidential
Production Support Lead
Environment:
- MS Project Online 2013 (EPM Solution 2013)
- Microsoft Project professional 2013.
- SharePoint Designer 2013
- Microsoft Excel 2013
Responsibilities:
- Support users, system administrators with the technical issues.
- Support the Business Users with reports.
- Support to Technical team, PMO Team, Business users and end users to solve their issues in using the new system.
Confidential
SSRS Report Developer
Environment:
- MS Project Server 2013 (EPM Solution 2013)
- MS SharePoint Server 2013
- SQL Server 2012
- SSRS 2013
- Microsoft Project professional 2013.
- SharePoint Designer 2013
Responsibilities:
- Requirement gathering for reporting of EPM
- Developing customized SSRS reports.
- Support to Technical team, Project Team, Business users and end users to solve their issues in using the new system.
Confidential
Techno-functional Consultant
Environment:
- MS Project Online 2013 (EPM Solution 2013)
- Microsoft Project professional 2013.
- SharePoint Designer 2013
- Microsoft Excel 2013
Responsibilities:
- Requirement gathering for EPM
- Configuration of Project Online.
- Developing customized Excel reports.
- Training the Project Managers, PMO and Business user on Project Online 2013 and Microsoft Project Professional 2013
- Support to Technical team, PMO Team, Business users and end users to solve their issues in using the new system.
Confidential
Techno-functional Consultant
Environment:
- Windows Server 2012
- SQL Server 2012
- MS Project Server 2013 (EPM Solution 2013)
- Microsoft Project professional 2013.
- SharePoint Designer 2013
- Microsoft Excel 2013
Responsibilities:
- Requirement gathering for EPM
- Deploying and Configuration of Project Server.
- Developing customized SSRS reports.
- Developing customized Excel reports.
- Training the Project Managers, PMO and Business user on Project Server 2013 and Microsoft Project Professional 2013
Confidential
Techno-functional Consultant
Environment:
- Windows Server 2008 R2
- SQL Server 2008 R2
- MS Project Server 2013 (EPM Solution 2013)
- Microsoft Project professional 2013.
- Confidential
- Confidential
Responsibilities:
- Requirement gathering for EPM
- Deploying and Configuration of Project Server.
- Developing customized SSRS reports.
- Integration with Confidential and Confidential .
Confidential
Technical Consultant
Environment:
- Windows Server 2008 R2
- SQL Server 2008 R2
- MS Project Server 2010 (EPM Solution 2010)
- Microsoft Project professional 2010.
Responsibilities:
- Requirement gathering for EPM
- Deploying and Configuration of Project Server.
- Developing customized SSRS reports.
- Training for Administrators and Project Managers
Confidential
Techno-functional consultant
Environment:
- Windows Server 2008 R2
- SQL Server 2008 R2
- MS Project Server 2010 (EPM Solution 2010)
- Microsoft Project professional 2010.
Responsibilities:
- Requirement gathering for EPM
- Deploying and Configuration of Project Server.
- Developing customized SSRS reports.
- Training for Administrators and Project Managers
- Defect fixing and Change Requests implementations
- Interaction with the clients for resolving issues
Confidential
Techno-functional consultant
Environment:
- Windows Server 2008 R2
- SQL Server 2008 R2
- MS Project Server 2010 (EPM Solution 2010)
- Microsoft Project professional 2010.
Responsibilities:
- Requirement gathering for EPM
- Deploying and Configuration of Project Server.
- Developing customized SSRS reports.
- Training for Administrators and Project Managers