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Front Desk Coordinator/receptionist Resume

Washington, DC

SUMMARY:

To obtain a challenging and rewarding position that will allow me to use my talent, knowledge, skills and abilities from 4 years of professional experience to promote career growth, while at the same time support government / corporate goals, objectives and strategies.

SKILLS:

Excel,word,power point, outlook, Data Entry, Database Maintenance, Inventory Control, office supplies, filling,, Home Management, Customer Service, handling multiple phone lines, Accounts Payables, Data Entry, Organizing materials, and Office Supplies

PROFESSIONAL EXPERIENCE

Front Desk Coordinator/Receptionist

Confidential, Washington, DC

Responsibilities:

  • This entails checking in visitors, verification of appropriate ID badges, and issuing of temporary badges and directing guests/clients to their destination.
  • Handling maintaining security/Front Desk Guest Log.
  • Performing telephone customer service by calling guest contacts in addition to inter - personnel verifications.
  • Access security email accounts. Receives incoming faxes and sorting mail.
  • Handling parking functions like issuing out parking permits, and receiving applications for parking permits.
  • Monitoring incoming calls for specific staff or security operations as well as transfers calls relating to security.
  • Adding visitors to the Notice of Visit sheet, making sure proper forms have been submitted to add. Confidential /USACE guests.
  • Preparing and issuing ID Media (Proximity Cards, Confidential Credentials.
  • Entering new access control data, recording lost or stolen badges.
  • Recording how badges issuing out and badges lost. Checking emails and making appointments for out processing employees.
  • Adding new employees into the (SMS) using the query functions and to also edit or delete files.
  • Making and mailing credentials to proper addresses. Also verification of employees.

Purchasing Agent

Confidential, Washington, DC

Responsibilities:

  • Perform daily administrative tasks to support efficient operation of the hotel; including but not limited to, answering phones, assisting customers, preparing correspondence, disseminating mail, and operating office machines (fax, copier, computer, etc).
  • Effectively manage the supply chain in assigned categories from establishing supplier relationships to analyzing final use of inventory by hotel.
  • Coordinate with staff across departments to ensure teamwork and efficiency in all related areas.
  • Assist management with development, implementation, and management of inventory control policies and procedures.
  • Maintain database to analyze storage and track inventory levels.
  • Plan and purchase materials and supplies as required.
  • Manage suppliers to ensure quality specifications and cost objectives compliance.
  • Reduce and control costs to meet goals and objectives as established by management.
  • Provide reports to management, as requested, regarding purchasing performance, inventory level summaries and supplier quality assurance performance.
  • Promptly resolve issues including invoice problems, process payables invoices, specification clarification, overages, shortages, damages, scheduling, expediting and negotiation of supplier returns.

Front Desk Agent

Confidential, Washington, DC

Responsibilities:

  • Ambassador of exemplary hospitality.
  • Answered guest inquiries and offered personalized assistance.
  • Checked guests in and out of hotel.
  • Communicated with other departments to fulfill guest’s needs.
  • Maintained neat and organized work area.
  • Reported all unsafe conditions immediately to the appropriate supervisor/department.
  • Updated information in the computer systems as needed (i.e., post charges).
  • Completed other duties as assigned by front desk leadership.
  • Attended all mandatory meetings.
  • Followed checklist for required duties and timelines.
  • Processed personal and traveler's checks and handled safe deposit boxes.
  • Communicated with previous and oncoming shifts all pertinent desk related issues written in daily log.
  • Maintained, processed and completed daily reports, i.e., high balance, cash basis, etc.

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