Technical and functional consultant Resume

SKILLS AND KNOWLEDGE:

ERP and management tools: IBM Products (IBM SmartCloud Control Desk, MAXIMO, WEBSPHERE Application Server, TADDM, IBM Tivoli Integration Composer, COGNOS 8(Report Studio, Query studio, EP)), ISIMAN, OPTIMMO, MOVEX, AGIRH

Network: Lans/Vlans implementation, TCP/IP, Active Directory, DNS, Wiring.

SGBD: SQL Server, DB2, Oracle, Access

Operating Système: Windows 2000, Windows 2003 Server, Windows 2008 Server, VMWare, ESX Server, HyperV.

EXPERIENCES:

Technical and functional consultant

Confidential

Responsibilities:

Installation, parametering and administration of IT plateforms
IBM SmartCloud Control Desk, MAXIMO, TSRM (Tivoli Service Request Manager), TAMIT (Tivoli Asset Management for IT), helpDesk and assets management solution according to ITIL standards
IBM Websphere Application Server.
ITIC (IBM Tivoli Integration Composer).
Mapping between different databases to import assets
TADDM ( IBM Tivoli Application Dependency Discovery Manager).
Configure and customize Maximo to meet business objectives: Security groups, applications and graphical customization - Designing
Workflow customization - start centers, classifications, Designing
Knowledge in Database configuration
Synchronize Active directory users with maximo through VMMSYNC/LDAPSYNC
Document test cases, expected test results and collaborate with testing teams and business partners to resolve testing problems.
Editing of training manuals
Provide training to customers
Identify and resolve customers incidents
Provide users supports

Consultant

Confidential

Responsibilities:

Entering parameters
Formalization of procedures and operating modes
Assistance to training and manual supports achievement.
Procedures writing and implementation of the repositories under ISIMAN.
WANA Project: Development of an RH repository
Contribution to the development of COGNOS decision tools:
Creating reports using STUDIO REPORT
Documentation of sheets indicators in COGNOS EP
Writing of procedures under ISIMAN

Network administrator

Confidential

Responsibilities:

Supervision of computers and machines
Establishment and administration of LAN network

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