Deployment Technician Resume Portsmouth, VA - Hire IT People

SUMMARY:

Highly motivated, detail oriented, thinks outside - the-box, IT Technician looking to apply IT field work experience to become a productive employee within your organization.
Strong communication skills with the knowledge and understanding of network operations and networking as well as the comparability and integration of network technology.
Installing, configuring, and troubleshooting hardware, software and operating systems
Troubleshooting network protocols; implementing secure wireless networks
Installing and configuring Windows servers, XP, Vista and 7
Installing and configuring Linux workstations and servers
Configuring and troubleshooting network services
Implementing and troubleshooting TCP/IP
Configuring and troubleshooting Cisco routers; dynamic routing protocols
Implementing backups and images
Experienced in Microsoft Office including Power Point
Establishing basic VPN
Server 2003 Domain Controller
Exchange Server 2007
MS Active Directory

EMPLOYMENT EXPERIENCE

Confidential, Portsmouth, VA

Deployment Technician

Responsibilities:

Confidential, Camp Hill, PA

Deployment Technician

Responsibilities:

Confidential, Mechanicsburg, PA

Help Desk Analyst

Responsibilities:

Answer phones and handle callers issues
Troubleshoot caller s computer and laptop hardware, software and peripheral issues
Escalation of issues to level 2 when needed
Used Help Desk Authority and BMC Remedy ticketing programs