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Technical Support Engineer Resume

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Seattle, WashingtoN

CAREER OBJECTIVE:

Technical Support/Software Development/Data Management/Web Development

SUMMARY:

  • Broad Understanding of Computing Technology including
  • Programming Languages
  • Algorithms and Data Structures
  • Database, Document Handling, and Statistical Packages
  • Strong facility for learning new programming languages and software packages
  • Communication and People Skills:
  • Strong verbal and written communication skills
  • Effective use of humor in the workplace as a tool for team building.

PROFESSIONAL EXPERIENCE:

Confidential, Seattle, Washington

Technical Support Engineer

Responsibilities:

  • Provide Technical Support to customer base that includes statisticians, financial analysts, IT professionals, university professors, and researchers from every imaginable discipline.

Confidential, Bothell, Washington

Programmer / Analyst

Responsibilities:

  • Maintained VB/SQL applications: Parking, Leave Management
  • Maintained various Confidential
  • Performed Statistical Analysis and QA activities in support of PMAP block points
  • Programmed Scan - able documents for PMAP
  • Programmer /Analyst Assessment Systems
  • Performed Statistical Analysis and QA activities in support of project block points
  • Programmed Scan-able documents for assessment project
  • Statistical Consultant II Pre-Employment Assessment
  • Responsible for scoring optically scanned pre-employment assessment questionnaire.
  • Provide Employment with list of eligible hourly candidates.
  • Produce summary data to populate pass/fail letters sent to all hourly candidates.
  • Produce summary statistics on assessed population.
  • Maintain scheduling database of potential candidates interested in taking assessment.

Confidential, Seattle, Washington

Contract Programmer

Responsibilities:

  • Hired and supervised church soloists, organized concertsSelected, and at times, composed music for services and concerts
  • Rehearsed choir, directed choir during church services and concerts.

Confidential, Seattle, Washington

Senior Programmer

Responsibilities:

  • Create and Maintain tracking databases of participants in randomized trials
  • Create and Maintain analytical databases to support the strategic and ad hoc needs of scientific staff
  • Produce reports and analyses to support scientific staff

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