SUMMARY:

Detail - oriented professional with over 2 years of work experience in rendering data entry services, and a proven ability to master new software applications. Well-versed in alpha and medical terminology, typing 54 words per minute. Efficiently answers and directs calls on a multi-line telephone system, maintaining professionalism in high pressure situations and when dealing with difficult callers. Currently pursuing professional certification as a Medical Billing and Coding Specialist.

AREAS OF EXPERTISE:

• Data Entry
• Medical Terminology
• Customer Service
• Familiarity and ease with own foot pedal and transcription software
• Electronic Medical Records
• File Management
• Proofreading

PROFESSIONAL EXPERIENCE:

Temporary Office Assistant

Confidential, Upper Arlington, OH

Responsibilities:

• Typed & formatted Electronic Medical Records (EMR) for Confidential.
• Filed documents and maintained organization within the existing filing system.
• Answered a multi-line telephone system and directed calls to the appropriate recipient within the Confidential ’s Office.
• Prepared outgoing mail for shipping, ensuring accurate postage and packaging.
• Utilized an AS400 system to complete assigned transcription duties.
• Well-versed in Microsoft Office Suite, Medical Manager, PeopleSoft and NextGen software.

Confidential, Hilliard, OH

Responsibilities:

• Supported seniors through in-home care to help them preserve their independence and dignity.
• Aided clients in completing activities of daily living including personal hygiene tasks.
• Promoted the emotional well-being of clients by helping them to engage in recreational and interpersonal activities.
• Completed ad hoc responsibilities such as cooking, shopping, and light housekeeping to meet the individual needs of each client.
• Aided in coordinating and implementing activities and programs to promote wellness and independent living for clients receiving services for cognitive, physical, or social issues.
• Interned with Franklin County Board of Mental Retardation and Developmental Disabilities to support rehabilitation work with clients.