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Control-m Scheduler / Administrator Resume

MinneapoliS

SUMMARY:

  • Total IT work experience of 7 years in Application Support and Testing
  • BMC certified Control - M Administrator with 4.5 years of expertise in Control-M Enterprise Manager, Configuration Manager, Desktop, Forecast and Reporting Facility
  • Excellent knowledge in distributed environment support like Windows, Unix
  • Proficiency in providing suggestions for job scheduling and issue resolution in Control-M functionality
  • Strong working and installation knowledge of Control Module for SAP, AFT
  • Proficiency in writing SQL queries for reporting services
  • Experience in migration testing and application support
  • Worked as a Documentum Administrator and have good knowledge on content management concepts
  • Self-motivated, able to handle multiple priorities and excellent time management skills
  • Ability to rapidly learn new concepts together with excellent verbal, written, interpersonal skills

TECHNICAL SKILLS:

Programming Languages: Java

Technologies worked: Job Scheduling, Workload Automation, Content Management System

Tools: Used: Control-M Enterprise Manager, Configuration Manager, Desktop, Forecast and Reporting Facility, Documentum Administrator and WebTop, Eclipse, SQL Developer

Databases: Oracle, MS SQL Server

Testing Tools: Quality Center

Operating Systems: Windows, Unix

PROFESSIONAL EXPERIENCE:

Confidential, Minneapolis

Control-M Scheduler / Administrator

Responsibilities:

  • On-Call Support and Maintenance as a Control-M Administrator
  • Extensive knowledge on job scheduling with an ITIL approach
  • Deploy Control-M Agents and Control Modules like SAP, AFT across distributed environments
  • Organize Control-M Open labs for clarifying the scheduling issues
  • Manage and train new job schedulers / admins
  • Create and maintain Node Groups and maintenance jobs
  • Providing permanent solutions to production environment problems by Analysis, Testing and Patch Implementation.
  • Working with Confidential Technology Services and BMC during Control-M version upgrade and configuration.
  • Applying BMC patches and assist in OS level patches with environment validation.
  • Create reports for SOX Audit and various other application and user requirements
  • Provide technical advice and consulting services during development of application programs and system interfaces. Resolve issues that occur during program testing and production node agents.
  • Support the customer problem resolution process to resolve scheduling errors.

Environment: Control-M Enterprise Manager, Desktop, Configuration Manager, Forecast and Reporting Facility 6.3, 6.4, & 7.0, Control-M Workload Automation 8.0 Oracle 10g & 11g

Confidential

Documentum Administrator

Responsibilities:

  • Was involved in Test design and test case preparation using Quality Center.
  • Involved in Test case review with the functional analyst and business to ensure traceability of the requirements.
  • Involved in the application Unit testing and Integration testing.

Environment: Java, JSP, Documentum WebTop, Documentum Administrator, Quality Center, Windows XP, Eclipse

Confidential

Documentum Administrator

Responsibilities:

  • Involved in Preventive and proactive maintenance of applications.
  • Automation of monitoring efforts for application and setting up of effective alerts.
  • Liaising with the helpdesk in reducing the number of misrouted tickets and helping them to handle level one tickets on their own.
  • Adhering to the Change Management, Problem Management and Incident Management SLAs.
  • Issue resolution and risk monitoring, status tracking, reporting and follow-up.
  • Application Performance tuning activities.
  • Involved in request fulfillment and access management as a Documentum Administrator such as
  • User Management including creation, modification, and deletion of users, groups, and roles
  • Create, modify, or delete Access Control Levels
  • Create, manage, or delete cabinets, folders, or files
  • Involved in software quality assurance ensuring that the migration was successful
  • Was involved in Test design and test case preparation using Quality Center.
  • Involved in Test case review with the functional analyst and business to ensure traceability of the requirements.
  • Involved in Black box regression testing and performance testing of the application.
  • Involved in Defect Management and ensured that all bugs reported were closed by the Development team.
  • Ensured Validation of the system post migration

Environment: Java, JSP, Documentum WebTop, Documentum Administrator, Quality Center, Oracle 9i, Windows 2000, Eclipse

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