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Customer Service Rep Resume

SUMMARY:

  • To obtain a position in an industry in which I can utilize my past work experience as well as my knowledge in English, technical writing and editing.
  • Insurance customer service specialist/ customer support
  • Computer skills to include: InDesign, Photoshop, Web design, spreadsheets, databases
  • Extensive writing skills using MLA and APA formats/ editing and formatting documents
  • Dental coding and insurance filing
  • Supervising and managing projects/employees, payroll/billing/file management

PROFESSIONAL EXPERIENCE:

Customer Service Rep

Confidential

Sales Associate

Confidential

Member Service Rep

Confidential

Dental Assistant

Confidential

Responsibilities:

  • I re - designed a nutrition label using Photoshop and InDesign, constructed a web essay showcasing the new re-designed label using PowerPoint and Word, created a website for a wild animal sanctuary, and created multiple print documents including a logo and promotional materials.
  • I was one of three team members to write a grant proposal for a non-profit animal rescue organization.
  • I also constructed an individual grant for a non-profit animal shelter.
  • I worked in programs such as InDesign, Photoshop, PowerPoint and Word.
  • I worked on skills such as writing memos, white papers and professional letters.
  • Managing Writing Projects
  • I refined memo, letter, and white paper writing; I also composed a proposal designed to revise the Confidential Advising Department.
  • I worked on group projects such as a proposal and transmittal letter to a nutrition company. I refined my letter, email, memo and resume writing skills.

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