Senior Specialist Resume

SUMMARY:

To build a long - term career in IT with opportunities of career growth. As well as to work in an esteemed organization by contributing my skills to achieve organizational goals and at the same time learning to enhance my personal skills.

PERSONAL SKILLS:

Excellent Verbal and Written Communication Skills
Ability to deal with people sensitively
Willingness to learn and grow along with a team
Self confident and well personified person

TECHNICAL EXPERTISE:

Backup: VERITAS Netbackup version 4.5, 5.1, 6.0, 6.5, 7.1

Tape libraries: Quantum I500, I2000, Quantum VTL DXI7500, Quantum VTL DXI6802, Storage Tech SL500

OS: Unix and Windows Servers

Ticketing tools: Remedy

PROFESSIONAL EXPERIENCE:

Confidential

Senior Specialist

Responsibilities:

Supporting various versions of Veritas Netbackup on both WINDOWS & UNIX platforms.
Upgradation of firmware of tape library Quantum I500, I80 and tape drives of Quantum I500, I80.
Implementation of Netbackup for Vmware at various locations of customer.
Upgaradation of Netbackup to version 7.5.0.4
Troubleshooting in backup & restore issues in VERITAS NETBACKUP.
Handling Escalations and change & Problem Management.
Responsible for file systems and application backups in Windows and UNIX based OS.
Resolving on tape drives related issues.
Managing backups & Restores of virtual machines from Netbackup for Vmware.
Rich understanding & troubleshooting backup issues by analyzing netbackup logs
Managing catalogs and images.
Taking care of configuration part on Policies, Storage units, Tape drives, Volume Pools.
Meeting and coordinating other infrastructure and IT teams and vendors to resolve backup related issues
Managing Daily, Weekly and Monthly Backup Operations
Managing Daily, Weekly and Monthly media requirements.
Expiring, importing and duplicating the media
Responsible for NDMP backups.
Managing Oracle backups
Managing SQL backups
Managing Exchange backups.
Responsible for tape vaulting of the various customer sites.
Working on Automated and Manual Tickets
Maintaining SLA mentioned by the client.

Confidential

Senior Specialist

Responsibilities:

Administration, Monitoring & Troubleshooting of data backups and restorations for the entire customer sites which includes 67 Master servers and around 300 Media Servers and 8000 client servers.
Carrying out user management activities like scheduling, configuring & verifying backup jobs.
Troubleshooting in backup & restore issues in VERITAS NETBACKUP.
Performing Inventory and Robtest.
Rich understanding & troubleshooting backup issues by analyzing netbackup logs
Performing Policy Management (Add, Remove, Enable, Disable).
Handling Escalations and change & Problem Management.
Responsible for file systems and application backups in Windows and UNIX based OS.
Responsible for maintaining agreed SLA for all customers.
Attending daily review call to discuss about backup related issues.
The position is office based within an organization providing a 24x7x365 day support service.
Handling high severity production outages for critical server’s backups and restores.
Coordinating with vendors for hardware and software product related issues.
Work on tape drives related issues
Migration of clients from Master server of NBU 5.1 to Master server of NBU 6.5
Installation of veritas netbackup client software on servers.
Taking care of configuration part on Policies, Storage units, Tape drives, Volume Pools.
Meeting and coordinating other infrastructure and IT teams to resolve backup related issues.

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