To serve in a position where my history background and customer service experience can enhance operations.
- Strong computer proficiency in Microsoft Office programs.
- Excellent organizational and planning skills.
- Superb researcher with data entry skills.
- Quick and enthusiastic learner who adapts easily to new environments.
- Excellent oral and written communication skills.
- Ability to creatively and effectively manage complex issues.
- Enjoys interacting with the public.
Confidential, Richmond, VA
Customer Service Representative
- Navigated multiple claim systems to gather the information needed to best assist the customers.
- Filtered and documented information provided by customers to ensure quick, clear, and concise claim delivery.
- Entrusted with the most complex customer service issues as a result of exceptional ability to promptly resolve concerns and satisfy customers.
Confidential, Chesterfield, VA
- Filled in for absent teachers in times of emergency and on short term assignments.
- Fostered a safe, positive and supportive learning environment.
- Implemented lesson plans, while ensuring the integrity of academic time and in a manner which motivated students to learn and participate.
Confidential, Colonial Heights, VA
- Addressed enquiries as well as identified and fulfilled customer needs.
- Created merchandising displays.
- Organized and oversaw a weekly Yu - Gi-Oh tournament that provided a fun and safe environment for youth to bond.