WORK EXPERIENCE:
Confidential
Computer Support Specialist
Responsibilities:
- Provide technical assistance to computer system users.
- Answer questions or resolve computer problems for clients in person provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Confidential
Owner Operator
Responsibilities:
- Handle special requests for customers as appropriate and note handling on the customer checklist and company paperwork.
- Comply with all safety policies and procedures relating to performance of tasks, use of products or supplies and incident reporting.
- Sweep, mop, vacuum and or hand scrub floors using brooms, mops and vacuum cleaners
Confidential
Probation Officer
Responsibilities:
- Developed and carried out case management practices
- Implemented and evaluated offender’s goals and supervision progress
- Carried out court - ordered disciplinary actions in accordance with Department of Criminal Justice Services’ policies and procedures
Confidential
Program Support Technician Sr. (Surveillance Officer Sr.)
Responsibilities:
- Assisted Probation Officers in the performance of their duties by providing field support through investigations
- Performed crisis intervention as part of surveillance activities
- Made recommendations to supervisors for treatment and or referral to services for offenders
Confidential
Administration & Office Specialist
Responsibilities:
- Examined, managed, and accurately updated adult offenders casework records
- Assisted law enforcement agencies, institutions, probation, parole, and interstate compact officials by researching, verifying, processing and presenting pertinent reports
- Accurately interpreted and processed the distribution of time sensitive documents
Confidential
Administrative Support Technician
Responsibilities:
- Coordinated and provided operational support to the Court and Legal Unit by performing data entry operations relating to time computation and performance evaluation
