OBJECTIVE:

IT Desktop support.To be able to searching for computer help desk operator job in a reputed company in order to utilize the skills and experience for the expansion of the organization.

PROFESSIONAL SUMMARY:

• Able to do work on time on a computer OS
• Capable to communicate with user and solve their problems as fast as possible.
• Have good knowledge of hardware and networking so able to solve problem related to this.
• Also making sure that customer is satisfied.

COMPUTER SKILLS:

• Have good knowledge in windows operating system
• Windows xp, vista, 7,windows server 2008
• Able to install netgear routers
• Able to install more than one OS system using window sever 2008
• Sysprep
• Using basic networking on windows OS

EXPERIENCE DETAILS:

Desktop Support

Confidential

Responsibilities:

• Handled over 500 pc of user by giving different services.
• Helping to set up pc’s by using sysprep with windows server 2008
• Updating the bios on pc’s
• Running cat5’e cables to Ethernet switches
• Using Microsoft Word, excel, PowerPoint.