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Claims Specialist Resume

Little Rock, AR

CANDIDATE PROFILE:

I am looking to be employed by a company that offers rapid growth opportunities and chances for advancement based on job performance. I consider myself to be an outgoing, self motivated, dedicated employee who strives to perform to the best of my ability, no matter the task. I have a very high energy level and enjoy working with all types of people. I have over sixteen years experience in the trucking industry, have owned my own retail business, worked as an inside and outside sales representative, and have experience in many other areas. Proven ability to organize, plan, possess strong problem solving skills and analytical capabilities, excellent communicator both written and oral.

CAREER HISTORY:

Confidential, Little Rock, AR

Claims Specialist

Responsibilities:

  • Responsible for assisting the Director of Safety and the Assistant Safety Director in administering the requirements contained within all DOT, OSHA, and 49CFR Regulations.
  • Ensured logs are accepted and timely in the log software manager (TDSM), collect logs that are missing, run and mail monthly log audits for each driver.
  • Trained drivers on Compliance, Safety, Accountability (CSA); the relevance of the Safety Measurement System and how it related to the driver.
  • Answered anywhere from two to sixteen phone lines at any time during the day from inside, as well as, outside, vendors, customers, and drivers.
  • Accidents - follow procedures for accidents to ensure data is gathered properly and it is the right data, contact agencies and people that will need to assist in the process, follow each accident through until closed or to completion.
  • Track all hazmat loads via spreadsheet on a monthly basis, Ensure that all drivers speak with me before they are dispatched to ensure the UN numbers are those in which we have a certificate to ship, ensure driver has a hazmat license, and ensure proper procedures and placards.
  • Entered all over, short, damaged freight claims received via phone into the AS400/tracked all subsequent claims until their closure.
  • Maintained driver personnel files/DOT files.

Confidential, Little Rock, AR

Dispatcher/Load Coordinator

Responsibilities:

  • Kept records, logs, and schedules of the call s received and the transportation vehicles monitored via AS400 System and Qualcomm Enterprises.
  • Coordinated documentation for any overseas shipments.
  • Verified bills of lading, certificates of analysis, freight forwarder documentation and billing.
  • Negotiated letters of credit ensured timely issuing shipping instructions.
  • Coordinated shipments form warehouse to customer.
  • Entered sales contract, commissions, any issues of debits and credits, followed up on collections.
  • New driver training and recurrent training.

Confidential, Little Rock, AR

Assistant to Labor Manager

Responsibilities:

  • Received and processed grievances for local districts.
  • Communicated with local supervisors and provided pertinent information.
  • Made appointments for labor manager.
  • Various upkeep of spreadsheets and intranet labor information.

Confidential, AR

Co Manager, Manager

Responsibilities:

  • Duties included all that is required for running a successful restaurant; hiring and maintaining employees, making schedules, ordering food and supplies through various vendors while price checking using Microsoft Office Excel spreadsheet and Access Databases.
  • Customer service and advertising.

Confidential, Little Rock, AR

Billing Clerk

Responsibilities:

  • Processed all incoming freight bills by building information pertinent to each one and double checking information for shipper and receivers.
  • Created and maintained spreadsheet for all over, short, and damaged freight.

Confidential, Little Rock, AR

Inside and Outside Sales Representative

Responsibilities:

  • I began with approximately twenty eight movie stores throughout the United States (that were given to me) I had over six hundred accounts. It took many cold calls to arrive at this amount, as well as, excellent customer service skills.
  • I was responsible for servicing all of my accounts which included some of the following; pre book all new releases for movies, and game platforms, contact customers periodically to make sure they are satisfied, return customer calls and e mails, and ensure that I keep all updated with the most current information available to me.

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