SUMMARY

Experienced Project Management Professional supporting clients in federal government military and public healthcare IT environments. Meticulous with exceptional people skills and committed to providing quality project management support currently working on PMP Certification.

EXPERIENCE

Confidential

Network/Desktop Support Specialist

• Implemented replacement of Thin Clients and Windows XPEOL Project to employees throughout Aerospace Corporation s regional campuses generated iReports JasperSoft for equipment replacement and assisted employees with relocations attended relocation meetings and assigned techs to daily incidents arising from trouble tickets coordinated device and workstation imaging inventory change management updated SharePoint and AeroLink document repositories and databases to reflect availability of equipment managed logistics for equipment order and ship equipment tracked equipment redeployments for new hires and summer interns through ServiceNOW application handled move requests and managed loaner databases for employees on travel interfaced with Network Support for network resolutions and port activation assist team with residual legacy system issues. Short-Term Special Projects

Confidential

IT Portfolio Manager Active Secret Security Clearance

• Analyzed tracked and monitored IT investment and capabilities request s ITIR/ITCR and follow through IT governance process researched and IT investments and applied the National Defense Authorization Act NDAA policy for possible violations experienced with the Air Force Enterprise Information Technology Data Repository EITDR and performed research on the disposition of DoD Defense Business Systems Consulted and supported client to provide recommendations for policies and requirements through all phases of the IT governance process for Air Force managed revisions to policy/guidance documents and graphics for Air Force Instruction analyzed and monitored DBSs for compliance and provided guidance to PMs to ensure compliance served as liaison scheduled and conducted audit activities represented A7 IT Portfolio Managers in Air Force wide communications relating to DoD business systems.

Confidential

Lead Project Control Specialist Active Secret Security Clearance

• Managed vendors and supported the A6N Information Assurance IA Engineer to implement and manage DIACAP C A process for voice switches VSS and systems together with IA processes
• Identified ANG units with phone switches and ensure units followed a common version of type accreditation in multiple locations in alignment with configuration requirements Created project schedules to be integrated in to master schedule and facilitated meetings to communicate potential risks and issues to team and leadership
• Worked directly with IA Engineer and monitored eMASS for C A status scheduled meetings to address internal/external barriers for project impact and provided status to government leadership
• Implemented VSS project by conducting analysis preparing surveys/data calls and distributing equipment to units according to mission needs
• Supported and assisted IA Engineer in reviewing C A portion of NCC-R project and document status to ensure compliance of IA controls registered systems for DIACAP in accordance with Air Force Instruction AFI and policy to DISA
• NCC-R/ROSCR Analyzed engineering requirements for virtualizing ANG field unit actively identified issues and made recommendations for implementing VMWare.
• Maintained and made revisions to C A artifacts updated milestones and contract deliverables in the master project schedules scheduled testing of potential systems to be integrated and facilitated conferences for preparation of C A artifacts for submission to DISA
• Prepared daily weekly and periodic activity status reports on project deliverables and action items
• Prepared and reworked vendor Statement of Work SOW to ensure requirements were in compliance with AFI
• Scheduled major milestones activities and deliverables to ensure requirements were met and in accordance with contract POP and supported leadership in tracking monitoring and reporting contract financial information.
• Prepared and coordinated schedule with On-Site Deployment Team for virtualization and facilitated teleconferences with ANG field units for installs.

Confidential

• Updated official website with community events forums and community services in creative arts fund raising events and emergency preparedness coordinated and updated website and sister organizations for events and current news of organizations managed web content web pages and publicity for non-profit websites managed ongoing updates and edits for non-profit newsletter.

Confidential

Project Manager

• Managed project schedules and tracked projects for the Department of Human Resources and Division of Public Health State of Georgia in Emergency Preparedness Bioterrorism and Disaster Relief monitored drills and exercises simulating real-life emergency situations WebEOC/ ESi911 and provided feedback to vendor for resolutions Facilitated deployment of communications systems supporting first responders public service personnel and FEMA scheduled broadcasts and alerts for system testing facilitated meetings with multiple stakeholders for State of Georgia Public Health initiatives Developed project schedules to include project task s and subtasks managed the development and implementation of change management to ensure that projects remain within budget managed and participated in user acceptance tests UATs and provided analysis to leadership.

Confidential

• Analyzed customer accounts drafted notification correspondence to customer regarding account status Performed data verification and integrity updated and managed banking and brokerage customer accounts Financial Databases GENIE PROSPECTOR PULSE AQURIT EARNS

Confidential

• Senior Assistant to Vice President of Government Affairs and to the Director of Federal Relations maintained general ledger and spreadsheet for Political Action Committee PAC contributions prepared monthly expense reports for Vice President and Director in Government Relations managed and coordinated PAC guest lists invitations and receipts for special events prepared briefs memorandums and legal documents regarding environmental issues litigation prepared and monitored annual budget and bi-annual Lobbying Reports and maintained office computers equipment and resolved hardware/software issues.

Confidential

• Maintained Network Infrastructure backbone circuits for Eastern Europe Canada and Mexico initiated implementation of high-speed broadband and wireless telecommunication services Provided customer support with existing customers to support needs and enhance business relations responded to questions regarding products and services researched customer complaints and provided resolution with efficient follow-up on accounts determined quality of services by conducting and evaluating product tests with field engineers coordinated end-to-end circuit testing with field engineers analyzed issues to identify options to make recommendations when escalation was required Communicated and provided customers with status of time sensitive projects facilitated teleconferences with customers and partnering institutions Generated project based weekly status reports and escalations for backbone installations.