SKILLS:

Expert in: Windows XP, W7 and desktop applications

WORK EXPERIENCE:

Customer Service Technician

Confidential, Des Moines, Iowa

Responsibilities:

• Provide over - the-phone technical support on a wide range of issues for customers.
• Emphasis on Internet connectivity and e-mail client configuration.

Field Organizer

Confidential, Ottumwa, Iowa

Responsibilities:

• Setup and run a campaign office for Confidential .
• Recruit, manage, and train volunteers to organize their communities and neighborhoods into teams that register, persuade, and motivate voters.

Store Associate

Confidential, Des Moines, Iowa

Responsibilities:

• Duties included being a cash register clerk, re-stocking products, and assisting customers with merchandise selection.

IT Support Assistant

Confidential, Ames, Iowa

Responsibilities:

• Assist with unpacking and installing new computer lab workstations.

Technical Support Staff

Confidential, Des Moines, Iowa

Responsibilities:

• Provide full-time support for medical students at an on-campus help desk with an emphasis on laptops.