Symantec Server Administration Resume Profile Albany - Hire IT People

Technical Support Specialist / Desktop Support

IT professional with broad-based skills encompassing web hardware and software solutions. High Energy team based worker. An independent quick learner who has demonstrated interest in continued education.

Technical Skills

Software Office 2000/2003/2007/2010 suites MS Visio Citrix Presentation Server Citrix web client XenApp Cisco VPN McAfee Foundstone

Operatingsystems Windows 95 98 NT 2000 XP Vista 7 8. Server 2003

Protocols and Services TCP/IP DHCP DNS Active Directory Exchange and Group Policy

Hardware Desktop laptop and workstation repair including hard drive memory and system board troubleshooting and replacement. Printers Switches Routers

Networking Ethernet Wireless Microsoft Networking

Certifications CompTIA A Net

Wireless iOS Android Good for Enterprise client/server administration BES server administration Blackberry OS

Employment

Confidential

Symantec Server Administration

Symantec Endpoint Protection Administration
Logging into and working through client issues through server
Running Daily antivirus reports and definition scans on machine
Symantec Endpoint Encryption Full Disk sole administrator Maintaining access to encrypted client machines through server
Running daily encryption reporting database
In Charge of daily break/fix needs for Pittsfield location 200-300 wireless users
Configuration and deployment of all wireless devices for site
Break/fix point of contact for all iPhone issues Good for Enterprise server administrator
Typically weekly deployment of 10-20 devices
Blackberry Server administration
PC Refresh
Project management responsibilities Ran day to day status meeting
Managed deployment and return of machine over 15-20 different sites across the country.
Followed up with sites leads as need arised
Created multiple pivot tables for tracking daily PC refresh numbers across entire organization
Multi-million dollar effort averaging 1k machines replaced a year.
Running reports based on data and interfacing with upper management with said reports.
Technical Site Lead
Training of new hires
Administration of local IT practices/procedures
Escalation point for other Desktop IT staff
Technical consult on interviews with hiring manager
Service remediation team
Responsible for IT security/patch compliance for Pittsfield location
Weekly meetings to handle difficult patch compliance issues across organization
Daily interfacing with Foundstone application
Keeping domain compliant with security standards.
Virus Troubleshooting and removal including discovery and documentation of removal techniques
Lead on remote machine refresh project
Responsible for coordination of refresh effort including planning and running conference calls
Imaging and configuration of all machines for remote sites.
Planning out specific software requirements for each site
Research and testing for software purchases
Interaction with customer on a 1 on 1 level. Troubleshooting based on their needs
Interfacing with and modifying active directory
Hardware and software troubleshooting on a day to day basis across domain. Including MS Office suite windows networking hardware and proprietary GDAIS softwar

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Symantec Server Administration Resume Profile

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