Desktop Support - Tier 0-1 Resume Profile
ThorntoN
Executive Administrative Assistant
Executive Administrative professional with experience in a wide range of office administration duties human resources medical and contract administration recruitment Epic and Kenexa training employment forecasting credit collections and maintenance of corporate files. Highly organized with the ability to create efficiency from chaos. Bilingual Spanish/English translation enables cohesive communication in a global environment. Well developed computer skills and written communication result in high-impact presentations and company documents.
Professional Qualifications
Talents and Expertise
- Good communicator Resourceful Organized Motivated Collaborative
- Flexible Punctual Dependable Take Initiative Accountable
- Responsive Self Disciplined Exceed Expectations Recognize Others Merits Truthful
- Executive Administrative Assistant HR Administrator Customer Service Desktop Support Credit/Collections Analyst
- Accounts Payables Accounts Receivables Bi-lingual Legal Translator Foreign Language Teacher Sales
- Systems Administrator Inventory Merchandising Contracts Elections Judge
- Invoicing Statistical Reports Presentations Non-Profit Fund Raiser Data Entry
Executive Administration Assistant Medical Contracts and Human Resources
- Executive Administrative Assistant managing multiple calendars organizing meetings preparing faculty and hospital correspondence sorting faxing and mail distribution.
- Creating statistical and clinical reports utilizing a variety of advanced applications power point presentations embedded worksheets PDF converters and internal web applications/updating databases for operating room reports expense reports and vouchers.
- Preparing faculty credentialing packets with current licenses.
- Preparing medical staff lists for Epic schedules and training packets.
- Executive Administrative Assistant preparing HVAC RFQ s quotes notices of contracts and other pertinent correspondence preparation of conferences and travel arrangements for meetings and Expos for marketing new business.
- Preparation of Spare Parts Manuals and Bill of Materials.
- Updating ISO and Employee Manuals and Corporate Policy for Quality compliance.
- Preparing payroll expense and credit reports.
Executive Administrative Assistant managing and training a team of 10 recruiters for an engineering firm in the use of Kenexa/Webhire and other database resources as a means of obtaining qualified candidates for hire.
- Tracking applicants providing the interview process and new hire orientation materials.
- Setting up and presiding over team meetings taking the Minutes and reporting the results to the HR Managers.
- Performing Quality checks on individual recruiters for EEO Compliance.
- Scheduling appointments and travel arrangements for the Vice President.
- Creating complex mathematical Excel reports for the Regional HR Managers and Vice President on requisitions per Region.
Credit Collections Analyst and Systems Administrator
- Credit analysis of clients accounts skip tracing negotiations and resolutions.
- Streamline JC Payment and credit entry using BPCS and Lotus Notes 6 6.5 and 7.
- Administration of EDI errors on the AS400 and other mainframes due to entry errors.
Bilingual Legal Translator and Teacher
- Legal Spanish - English translation of documents e-filings and case research for 6 years.
- Court interpreter for Confidential.
- Elementary and Secondary teacher of English Spanish and French.
Professional Experience
Confidential
VSPC Elections Computer Judge processing ballots and duplication of ballots damaged by voters and military ballots sent by fax for Adams County Elections. Certified as an Election Judge by the Colorado Secretary of State.
Confidential
- VSPC Elections Computer Judge for Boulder County Clerk and Recorder processing ballots.
- Tennis shoe insole assembly at Confidetial.
- Identifying. bagging and labeling machine parts in Confidential manufacturing facility under direction of Netlink in a sterile environment for inventory.
- Contract Receptionist-Accounts Receivables for Famous Brands International directing calls mailing invoices and UPS packages and performing e-check deposits.
- Contract Receptionist-Accounts Receivables for a busy chiropractic office scheduling appointments updating records taking payments and selling Standard Process Remedies.
- Contract Data Entry of Animal Health Certificates Import and Export for the Colorado Department of Agriculture Animals Division and other miscellaneous duties scanning filing copying sorting documents and tracking records in Excel.
- Contract Bilingual Administrative Assistant Receptionist and Data Entry for Sanitas/Rocky Mountain Natural Skin Care and Blue Mountain Arts.
- Contract Bilingual Human Resources Recruiter and Account Manager for Foreclosure Property Preservation and Merchandiser for Garden Ridge Home Goods .
Confidential
- Department of Anesthesiology Executive Administrative Assistant to the Director and the Associate Director of Perioperative Services preparing credentialing correspondence statistical and clinical reports on various hospital needs budget training and Joint Commission/Advisory Board benchmarks for better clinical/surgeon performance.
- Managing multiple calendars scheduling meetings recording and transcribing the minutes for optimal operation of the hospital in the Executive OR/OR Committees as well as establishing strategies to increase revenue by creating Provider/Coder benchmarks with University Physicians.
- Preparing expense reports and vouchers and updating faculty credentialing licenses curriculum vitae dossiers evaluations competency and malpractice letters.
Confidential
Bilingual Customer Service Representative for the US Post Office to resolve postal issues in the US and Puerto Rico.
Public Trust Security Clearance SF 85 P
Confidential
Bilingual Customer Service Representative for the US Census in the collection of population data in the US and Puerto Rico.
Low Level Sensitive Document Security Clearance
Confidential
- Contracts and Executive Administrative Assistant preparing HVAC RFQ s quotes notices of contracts and other pertinent correspondence related to the contracts preparation of conferences and travel arrangements for meetings and Expos while managing multiple calendars.
- Tracking HVAC Projects Corporate Expenses and Budgets.
- Updating ISO and Employee Manuals for Quality compliance and preparing Spare Parts Manuals and Bill of Materials.
Confidential
Desktop Support - Tier 0-1
Assisting with Logins Resets Desktop Microsoft Application Support and Video-teleconferencing set up with Dealerships in Colorado and Japan.
Troubleshooting and Documentation Lotus Notes 6 6.5 and 7 Remedy and Peregrine 4 and 6.
Sensitive Security Clearance.
confidential
Wholesale Account Manager
- Creating a Customer and Dairy Order databases for QuickBooks and Dairy Website.
- Taking Dairy orders for home delivery and rescheduling orders when needed preparing corporate Purchase Orders.
- Collecting payments and reconciling accounts through negotiation skills.
- Creating reports for Aging Accounts and reporting delinquencies to clients and to the Credit Bureau.
Confidential
Customer Service and Systems Administrator
- Researching and tracking mining parts from USA and Sweden.
- Issuing Credits and/or Debits on Customer Accounts.
- Returning merchandise by issuing an RGA into the inventory system and reordering components.
- Administrating the EDI errors AS400 for components improperly coded.
Credit Collections Analyst
- Performing a Credit analysis through the DUNS establishing credit limits once application is approved.
- Creating reports for Aging Accounts and reconciling accounts through negotiation skills to collect payments.
- Reporting delinquencies through Late Notices and Reports to the Credit Bureau.
- Data entry of payments through BPCS entering payments on Excel Customer Account Sheets.
Accounting AR/AP
- Receipt and entry of payments into BPCS.
- Coding items and expenses for invoicing making payments to customer accounts and performing Check Runs.
Confidential
HR Administrator and Kenexa Trainer
- Providing Leadership in the Training of a team of 10 new recruiters in the use of Kenexa a web based application as a means of obtaining qualified Engineers for Water Clean Up and Conservation Projects.
- Providing the orientation for interviewing candidates the interview process the offer and the new hire packets.
- Setting up meetings in the conference room with the team presiding over meetings taking the Minutes of the meetings and reporting on the outcome.
- Performing Quality checks on individual recruiters for EEO Compliance.
- Scheduling appointments and travel arrangements for the Vice President
- Creating complex mathematical Excel reports for the Regional HR Managers and Vice President on requisitions and positions filled per Region.
Confidential
Executive Administrative Assistant/Marketing Assistant
- Marketing and advertising the Dore program of auto-elasticity for patients with developmental brain disorders such as ADHD ADH Autism and Aspergers Syndrome.
- Preparing medical reports for patients of ADHD ADH Autism and Aspergers Syndrome.
- Preparing seminars corporate correspondence and newsletters.
Confidential
Legal Assistant
- Preparing legal water rights and boundary files with additional copies for Court filing.
- Filing hard copies of the supporting documents for existing water rights cases for the office and for storage.
Confidential
Bilingual Legal Administrative Assistant/Receptionist
- Answering phones taking messages and setting up appointments.
- Processing payments by check or credit card for retainer fees and other legal fees.
- Preparing legal files and making copies for Court filing.
- Preparing reports and other correspondence.
- Ordering supplies and software packages.
Confidential
Bilingual Executive Legal Administrative Assistant
- Answering phones taking messages and setting up appointments.
- Processing payments by check or credit card for retainer fees and other legal fees.
- Preparing legal files and making copies for Court filing.
- Preparing reports and other correspondence.
- Ordering supplies and software packages.
Confidential
Bilingual Spanish-English Financial Services Representative
- Providing World Class Customer Service to resolve Collections and Service issues through negotiation skills.
- Entering payments and billing issues through Streamline JC Payment Remedy and Peregrine.
- Providing Quality Support and Leadership in the training of 44 new hires.