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Senior Specialist Resume

SUMMARY

  • Microsoft Certified Professional seeking desktop support or related position; Ability to successfully complete a variety of job assignments and work flexible schedules as needed: offering a superior record of reliable and responsible job performance.

TECHNICAL SKILLS

  • Microsoft Windows 2003 Server
  • XP installation and configuration
  • Active Directory administration and design
  • Active Directory Migration Tool (ADMT)
  • DNS
  • DHCP
  • Routing
  • Remote Access
  • TCP/IP and troubleshooting network connectivity
  • Windows 2003 Network Infrastructure
  • Windows 2003 Directory Services
  • Windows 2003 Network Environment
  • Windows tolerance network security
  • RAM
  • Hard drives
  • Basic network security server administration and network protocols
  • Windows 7
  • Vista
  • Windows 8
  • Microsoft Office 2007 - 2010
  • Virtual PC
  • Symantec Protection Agent
  • Citrix backup and tape handling for data center

PROFESSIONAL EXPERIENCE

Confidential

Senior Specialist

Responsibilities:

  • Backing up and restoring data For End-users
  • Desk side support and deployment
  • Troubleshooting and configuring of Microsoft Office Suite
  • Inventory and Analysis of Hardware
  • Responsible for all new hire deployments
  • Troubleshooting network Printers
  • Citrix Active Directory Farm
  • Iris ticketing system
  • Basic hardware break/fix
  • Migration of user files to new laptops
  • Testing deployment of windows 7 using VMware
  • Installing and Configuring Software
  • Installing patches to software
  • Desktop security through Symantec Protection Agent
  • Virus removal and analysis
  • Setting up remote users with PKI Hardware
  • Make sure Hardware is Compliant through the SCCM Client
  • Backup and Restore in J&J Data Center
  • Tape handling in Data Center escorting Vendors for Data Center Access
  • Off Hours Coverage for Data Center
  • Setting up Computer and User Accounts Through Citrix
  • Installing Specialty Software
  • Troubleshooting Servers and San switches in Data center
  • Desk side support for 2000 + users

Confidential

Senior Specialist

Responsibilities:

  • Backing up and restoring data For End-users
  • Desk side support and deployment
  • Troubleshooting and configuring of Microsoft Office Suite
  • Inventory and Analysis of Hardware
  • Responsible for all new hire deployments
  • Troubleshooting network Printers
  • Citrix Active Directory Farm
  • Iris ticketing system
  • Basic hardware break/fix
  • Migration of user files to new laptops
  • Testing deployment of windows 7 using VMware
  • Installing and Configuring Software
  • Installing patches to software
  • Desktop security through Symantec Protection Agent
  • Virus removal and analysis
  • Setting up remote users with PKI Hardware
  • Make sure Hardware is Compliant through the SCCM Client
  • Backup and Restore in J&J Data Center
  • Tape handling in Data Center escorting Vendors for Data Center Access
  • Off Hours Coverage for Data Center
  • Setting up Computer and User Accounts Through Citrix
  • Installing Specialty Software
  • Windows 7 Refresh project
  • Setting up iPads and iPhones

Confidential

Deployment Lead/Desk side Support

Responsibilities:

  • Backing up and restoring data
  • Desk side support and deployment
  • Troubleshooting and configuring of Microsoft Office Suite
  • Inventory and Analysis of Hardware
  • Responsible for all new hire deployments
  • Troubleshooting network Printers
  • Citrix Active Directory Farm
  • Remedy ticketing system
  • Basic hardware break/fix
  • Migration of user files to new laptops
  • Testing deployment of windows 7 using VMware
  • Installing and Configuring Software
  • Installing patches to software
  • Desktop security through Symantec Protection Agent
  • Virus removal and analysis
  • Setting up remote users with PKI Hardware
  • Make sure Hardware is Compliant through the SCCM Client

Confidential

Deployment Technician

Responsibilities:

  • Backing up and restoring data
  • Desk side support and deployment
  • Troubleshooting and configuring of Outlook
  • Analysis of Hardware
  • Installing and Configuring Applications and user Settings
  • Troubleshooting Printers
  • Configuring and troubleshooting Office 2007
  • Citrix Active Directory Farm

Confidential

Chemical Operator

Responsibilities:

  • Set up and operating distillations unit.
  • AIB Sanitation schedule
  • Followed proper GMP and SOP procedures
  • Extracted and washed on chemicals with proper GMP and safety procedures
  • Maintained accurate inventory of raw materials.
  • Operated centrifuge efficiently to obtain manufacture specified products as well as operated Rovotap and G.C.
  • Batched formulas and maintaining manufacturing records.
  • Weighed raw materials and chemicals used in batches and handling related paperwork for shipments to outside vendors.
  • Administered Fitzmill for grinding of materials to produce a finer powder product.
  • Sampled finished product to Quality Control and follow-up on status reports
  • Managed FX2 Spinning Cone Column distillation unit.
  • Trained as a Fork Lift operator
  • Performed all work in accordance with EPA and OSHA regulations.

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