SUMMARY
- Microsoft Certified Professional seeking desktop support or related position; Ability to successfully complete a variety of job assignments and work flexible schedules as needed: offering a superior record of reliable and responsible job performance.
TECHNICAL SKILLS
- Microsoft Windows 2003 Server
- XP installation and configuration
- Active Directory administration and design
- Active Directory Migration Tool (ADMT)
- DNS
- DHCP
- Routing
- Remote Access
- TCP/IP and troubleshooting network connectivity
- Windows 2003 Network Infrastructure
- Windows 2003 Directory Services
- Windows 2003 Network Environment
- Windows tolerance network security
- RAM
- Hard drives
- Basic network security server administration and network protocols
- Windows 7
- Vista
- Windows 8
- Microsoft Office 2007 - 2010
- Virtual PC
- Symantec Protection Agent
- Citrix backup and tape handling for data center
PROFESSIONAL EXPERIENCE
Confidential
Senior Specialist
Responsibilities:
- Backing up and restoring data For End-users
- Desk side support and deployment
- Troubleshooting and configuring of Microsoft Office Suite
- Inventory and Analysis of Hardware
- Responsible for all new hire deployments
- Troubleshooting network Printers
- Citrix Active Directory Farm
- Iris ticketing system
- Basic hardware break/fix
- Migration of user files to new laptops
- Testing deployment of windows 7 using VMware
- Installing and Configuring Software
- Installing patches to software
- Desktop security through Symantec Protection Agent
- Virus removal and analysis
- Setting up remote users with PKI Hardware
- Make sure Hardware is Compliant through the SCCM Client
- Backup and Restore in J&J Data Center
- Tape handling in Data Center escorting Vendors for Data Center Access
- Off Hours Coverage for Data Center
- Setting up Computer and User Accounts Through Citrix
- Installing Specialty Software
- Troubleshooting Servers and San switches in Data center
- Desk side support for 2000 + users
Confidential
Senior Specialist
Responsibilities:
- Backing up and restoring data For End-users
- Desk side support and deployment
- Troubleshooting and configuring of Microsoft Office Suite
- Inventory and Analysis of Hardware
- Responsible for all new hire deployments
- Troubleshooting network Printers
- Citrix Active Directory Farm
- Iris ticketing system
- Basic hardware break/fix
- Migration of user files to new laptops
- Testing deployment of windows 7 using VMware
- Installing and Configuring Software
- Installing patches to software
- Desktop security through Symantec Protection Agent
- Virus removal and analysis
- Setting up remote users with PKI Hardware
- Make sure Hardware is Compliant through the SCCM Client
- Backup and Restore in J&J Data Center
- Tape handling in Data Center escorting Vendors for Data Center Access
- Off Hours Coverage for Data Center
- Setting up Computer and User Accounts Through Citrix
- Installing Specialty Software
- Windows 7 Refresh project
- Setting up iPads and iPhones
Confidential
Deployment Lead/Desk side Support
Responsibilities:
- Backing up and restoring data
- Desk side support and deployment
- Troubleshooting and configuring of Microsoft Office Suite
- Inventory and Analysis of Hardware
- Responsible for all new hire deployments
- Troubleshooting network Printers
- Citrix Active Directory Farm
- Remedy ticketing system
- Basic hardware break/fix
- Migration of user files to new laptops
- Testing deployment of windows 7 using VMware
- Installing and Configuring Software
- Installing patches to software
- Desktop security through Symantec Protection Agent
- Virus removal and analysis
- Setting up remote users with PKI Hardware
- Make sure Hardware is Compliant through the SCCM Client
Confidential
Deployment Technician
Responsibilities:
- Backing up and restoring data
- Desk side support and deployment
- Troubleshooting and configuring of Outlook
- Analysis of Hardware
- Installing and Configuring Applications and user Settings
- Troubleshooting Printers
- Configuring and troubleshooting Office 2007
- Citrix Active Directory Farm
Confidential
Chemical Operator
Responsibilities:
- Set up and operating distillations unit.
- AIB Sanitation schedule
- Followed proper GMP and SOP procedures
- Extracted and washed on chemicals with proper GMP and safety procedures
- Maintained accurate inventory of raw materials.
- Operated centrifuge efficiently to obtain manufacture specified products as well as operated Rovotap and G.C.
- Batched formulas and maintaining manufacturing records.
- Weighed raw materials and chemicals used in batches and handling related paperwork for shipments to outside vendors.
- Administered Fitzmill for grinding of materials to produce a finer powder product.
- Sampled finished product to Quality Control and follow-up on status reports
- Managed FX2 Spinning Cone Column distillation unit.
- Trained as a Fork Lift operator
- Performed all work in accordance with EPA and OSHA regulations.
