Help Desk Resume Long Island, NY - Hire IT People

SKILLS:

Languages: Fluent in English, Hindi & Punjabi

Computer Skills: Expert in MS Office (Word, Excel, Powerpoint & Outlook), MS Access, Minitab

PROFESSIONAL EXPERIENCE:

Confidential, Long Island, NY

Help Desk

Responsibilities:

Handle recruitment for the firm’s office in Long Island and the firm’s call centre in India
Manage compensation and benefits for employees
Effectively manage employee relations, grievance handling, discipline and working relationships
Communicate HR policies and procedure for the firm
Efficiently handle exit formalities and HR filing
Perform background checks on new hires and maintain employee files
Manage customers over the phone and emails efficiently and effectively