SKILLS:

Languages: Fluent in English, Hindi & Punjabi

Computer Skills: Expert in MS Office (Word, Excel, Powerpoint & Outlook), MS Access, Minitab

Confidential, Long Island, NY

Help Desk

Responsibilities:

• Handle recruitment for the firm’s office in Long Island and the firm’s call centre in India
• Manage compensation and benefits for employees
• Effectively manage employee relations, grievance handling, discipline and working relationships
• Communicate HR policies and procedure for the firm
• Efficiently handle exit formalities and HR filing
• Perform background checks on new hires and maintain employee files
• Manage customers over the phone and emails efficiently and effectively