We provide IT Staff Augmentation Services!

Help Desk Resume

Long Island, NY

SKILLS:

Languages: Fluent in English, Hindi & Punjabi

Computer Skills: Expert in MS Office (Word, Excel, Powerpoint & Outlook), MS Access, Minitab

PROFESSIONAL EXPERIENCE:

Confidential, Long Island, NY

Help Desk

Responsibilities:

  • Handle recruitment for the firm’s office in Long Island and the firm’s call centre in India
  • Manage compensation and benefits for employees
  • Effectively manage employee relations, grievance handling, discipline and working relationships
  • Communicate HR policies and procedure for the firm
  • Efficiently handle exit formalities and HR filing
  • Perform background checks on new hires and maintain employee files
  • Manage customers over the phone and emails efficiently and effectively

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