Senior Service Engineer Resume Plainview, NY - Hire IT People

SKILLS:

EXPERIENCE:

Confidential, Plainview, NY

Senior Service Engineer

Responsibilities:

Confidential is a service solutions provider with approximately 100 employees, providing hardware support to small and medium size companies.
I was responsible for the support of DEC Alpha Systems, DEC Tape Systems, HP/Compaq Proliant Servers (DL350, 370,ML570, et al) Sun Enterprise Servers, Sparc Stations, HP Blade Servers, HP laser printers, Zebra and Prodigy Label printers, Lexmark printers.
I assisted in pre-sales, and the growth and presence of Confidential Confidential the customer site. I was directly responsible for acquiring three additional hardware service contracts for the company.
I also supported Cisco Networking Equipment (1600, 1700, 2600, 3600,3700, series routers) located Confidential various Sleepy’s Retail Outlets throughout Pennsylvania, Delaware, and New Jersey.
My responsibilities also included support of HP high-speed line printers Confidential other customer sites.
I was called upon often to assist other technicians.

Confidential, Westampton, NJ

Adult Education Computer Science Teacher

Responsibilities:

I kept my student retention rate Confidential 97% average.
My responsibilities included enhancing the course curriculum.
I received excellent reviews and student evaluations.
My student enrollment increased by word of mouth.
I implemented a training course — speeding profitability.
I was invited to teach the high school students full time, while handling the adult classes on a part time bases.

Confidential, Paulsboro, NJ

Senior Field Engineer

Responsibilities:

I performed hardware and software service and support in a Windows/Novell Networked environment.
My duties included assisting the managing of a roll out project for Verizon.
I was placed as the on-site hardware/software support engineer Confidential .
I was selected as a senior lead engineer on several projects.
I was offered, and I accepted a promotion to sales representative.
I won an Iomega nationwide sales contest, for most units sold in a quarter.
I increased revenues Confidential the assigned customer site by approximately 25%.

Confidential, Wayne, Pa

Contract Senior Field/Network Engineer

Responsibilities:

I performed hardware and software service and support in a Windows/Novell/DEC Networked environment for Johnson & Johnson.
I was one of several technicians assigned to a large roll out project for Confidential & Confidential, and I eventually became responsible as lead engineer on this project.
I also assisted in the hiring interview process of future employees Confidential.

Confidential, Cupertino, CA

Senior Field Engineer

Responsibilities:

I received several awards for my volunteer work that I performed on a company equipment - tracking database.
I was responsible for creating an instructional manual, and I taught other field engineers throughout the United States, on the use of the database.
I received several awards for non-patented ideas for enhancements to existing HP High Speed Line Printers.
I was one of only 4 field engineers invited to company headquarters for a nationwide company celebration, recognizing our accomplishments.