SUMMARY:

• Expert qualifications in all phases of software development including requirements gathering, design and specification documentation, coding, testing, support and maintenance.
• Self - motivated, dynamic, and creative with the ability to finish task on time and on budget.
• Highly skilled in research and documentation, presenting projects in group settings, users, creating user manuals and process improvement.
• Experienced in working with MS Dynamics CRM 2011, 2013, 2015, 2016 and 365 CE Online and On-Premise.
• Experienced in upgrading MS Dynamics CRM applications from one version to another.
• Experienced in supporting MS Dynamics CRM applications up to 3000+ users.

TECHNICAL SKILLS:

Languages: C#/C++/C, JScript, jQuery, HTML, CSS, XML, JSON, LINQ and many others.

Databases: MS SQL Server, Oracle, DB2, T-SQL, MySQL, etc.

Applications: MS Visual Studio, Business Intelligence Development Studio, Scribe, TFS and many more.

Tools: Plugin Registration Tool, Developer toolkit, Developer Tools, Deployment Manager, SQL Server Mgmt. Studio, Baseness Intelligence Development Studio, Ribbon Workbench, TFS, XrmToolbox, Azure Portal, SVN and many more.

RECENT EXPERIENCE:

Engineer, Software Development & Engineering

Confidential, Chesterbrook, PA

Responsibilities:

• Responsible for adding new functionalities and support of Microsoft Dynamics 365 online v9.0 model-driven apps with 3000+ users.
• Create plugins and console apps using C#, write JavaScript code, etc.
• Architect, analyze, test, and assists with the integration of other applications.
• Oversees the documentation of all development activity. Trains non-technical personnel.
• Acts as a key contributor in a complex environment.

Microsoft Dynamics 365 Consultant

Confidential, Greenwood Village, CO

Responsibilities:

• Worked directly with customers and other members of teams to investigate, test and develop solutions and workarounds to resolve client issues/requests.
• Performed in-depth analysis of customer issues to determine root causes and develop solutions.
• Resolved issues related to workflows, plugins, scribe integration jobs, reports, deployment, etc.

MS Dynamics CRM Administrator/Designer

Confidential, Silver Spring, MD

Responsibilities:

• Fixed existing Dynamics CRM custom SSRS reports. Helped with the upgrade to Dynamics CRM 2016.
• Added new JavaScript code. Helped with deployment of custom solutions. Customized Ribbon, etc.
• Fixed and created workflows, plug-ins and web resources as well as custom SSRS reports. Trained users, etc.
• Created entities, fields, sub-grids, views, relationships, security roles, teams and dashboards. Imported data.

MS Dynamics CRM Developer/Contractor

Confidential, Middletown, PA

Responsibilities:

• Helped with an Upgraded of a Dynamics CRM 2011 application to CRM 2015 and added new functionalities.
• Created Custom SSRS reports, Security Roles, Forms, Views, etc.
• Designed and customized a Dynamics CRM 2013 application to manage contracts ed through Confidential .
• Created custom web resources, developed custom fetchxml SSRS reports, etc.

Software Engineer - CRM Solution Developer

Confidential, Chandler, AZ

Responsibilities:

• Developed, modified, and enhanced plug-ins.
• Developed Scribe packages for data migration/integration.
• Created technical specs using Visio and developed SSRS custom reports.

MS Dynamics CRM Developer/Contractor

Confidential, San Mateo, CA

Responsibilities:

• Customized an on-premise CRM 2011 application to manage activities, connections, etc.
• Implemented plug-ins and created HTML web resources to retrieve and display data using JavaScript, HTML, CSS, jQuery, OData Query Designer, SOAP Logger, etc.
• Helped to configure an on-premise CRM 2011 application to be IFD enabled. Developed plug-ins, etc.

MS Dynamics CRM SDET

Confidential, Redmond, WA

Responsibilities:

• Designed and developed software test plans and test cases, participated in scrum meetings, sprint planning, bug triage, created web tests/ load tests and led the performance testing.