SUMMARY:

• 10 years of IT experience with ten years as Windows Server administrator and around two year experience in VMware & Citrix
• Good experience in Installation and Configuration of all flavors of Windows.
• Extensive Systems Administration & troubleshooting experience on Windows 2003/2000/XP
• Configuration and maintenance of AD, DHCP, DNS.
• Knowledge on Microsoft clustering.
• Knowledge on SQL, IIS. knowledge of ESX server installation on a very large scale environment
• Knowledge on Microsoft Clustering File and Print servers.
• Knowledge on MOM, SCOM, SCCM, SolarWinds.
• Working knowledge on Citrix Xenserver and virtualization.
• Knowledge on Solarwinds patching tool.
• Experience in Planning & defining backup strategy, Disaster Recovery and Disaster Contingency Plans, Performance Tuning, working with CA Brightstor ARCserver backup tool.
• Well - Aware about CA Brightstor ARCserver backup tool.
• Good knowledge on Replistor tool (EMC product) uses for replicating the d Confidential from different locations.
• Setting up Infrastructure for Dev/QA/UAT/Prod Environments
• Team-oriented, technically motivated and creative.
• Good knowledge in System tuning, including kernel compilation and tuning system parameters for optimal performance and security.
• Support and troubleshooting in a business critical production environment (24/7)
• User-oriented with a desire to learn client's business requirements.
• Self-motivated and possess ability for critical thinking, analysis, good interpersonal and communication skills.
• Excellent communication skills, management and leadership qualities.

TECHNICAL SKILLS:

Operating Systems: MS Windows XP/2000/2003/NT 4.0/9x, GSX/ESX.

Services/Protocols: DNS, WINS, DHCP, SMTP, TCP/IP.

Management tools: VNC, McAfee Remote Admin, IP Messenger, Symantec Ghost, Disk manager, Confidential SERV Raid Manager, partition magic, disk copy, Whats Up Gold, NTBackup, IP Scan, ARCserver backup, hp RiLO Configuration manager, WINTernals, Langaurd, WSUS, P2V, PlateSpin Power converter, VDI, SCOM, MOM2005, Symantec & Kaspersky antivirus tool, Replistor.

Terminal Services: Windows 2000/2003 Terminal Server.

Hardware: DELL Power Edge Servers, HP/Compaq Proliant sever Confidential Blade servers HS20, Confidential Infinity server, HP Pavilions, SCSI devices, Raid Controller and accessories, 3Com Switches.

PROFESSIONAL EXPERIENCE:

Confidential

Virtual Desktop Engineer

Responsibilities:

• Providing level II day-to-day support and administration of 600+servers and applications in JNL.
• Managing, creating and deleting the AD User ids, group.
• Troubleshoot issues related to Windows servers including Windows File-Clusters.
• Escalation of critical issues to the higher level of management using JNL standards and policies.
• Managing and monitoring SCOM server
• Installing and configuration of Win2003 Server.
• Trouble shooting of server hardware, coordinate with the vendors.
• Installing, Configuring and Troubleshooting AD and DNS.
• Trouble shooting of server hardware, coordinate with the vendors.
• Managing the MS cluster servers.
• Knowledge on configuration and building of Microsoft clusters.
• Managing and maintaining Print servers & File servers.
• Managing the VMware client edition servers which are integrated in VMware ESX servers.
• Performed Server Builds install Windows servers.
• Working knowledge on Citrix Xenserver and virtualization.
• Patch management of Windows and ESX servers in order to maintain.
• Every month Windows patches deployment using the CA ITCM tool on all the servers, after getting the approval from internal security team.
• Performed Server Builds install Windows servers.
• Testing and Implementation of Go Live tasks for assigned projects impacting the Windows Platform.
• Configure monitoring tools on Win 2000 and 2003 servers like eg SCOM, MOM2005.
• Patch management of Windows and ESX servers in order to maintain JNL standards
• Knowledge on managing and building Citrix servers.

Confidential

Windows Systems Engineer

Responsibilities:

• Provide level 2/3 day to day support and administration of 1000+, Win2k and Win2003 servers and applications in the US region for like entire Russell Business.
• Managing and monitoring SCOM server
• Knowledge on SCCM.
• Installing and configuration of Win2000 & Win2003 Server.
• Installing, Configuring and Troubleshooting AD and DNS.
• Trouble shooting of server hardware, coordinate with the vendors.
• Managing the MS cluster servers.
• Knowledge on configuration and building of Microsoft clusters.
• Managing and implementing the Riplistor tool.
• Managing and maintaining Print servers & File servers.
• Managing, creating and deleting the AD User ids, group.
• Managing the VMware client edition servers which are integrated in VMware ESX servers.
• Managing the Symantec Antivirus for entire environment.
• Weekends deploy the patches on all the servers, after getting the approval from internal security team.
• Performed Server Builds install Windows servers. Testing and Implementation and Go Live tasks for assigned projects impacting the Windows Platform.
• Configure monitoring tools on Win 2000 and 2003 servers like eg SCOM, MOM2005, SCCM.
• Patch management of Windows and ESX servers in order to maintain Russell standards
• Troubleshoot issues related to Windows or ESX server including Windows File-Clusters.
• Take in charge of mission critical issue affecting new project’s Go-Live date.
• Escalation of critical issues to the higher level of management using Russell standards and policies.

Confidential

Windows Systems Engineer

Responsibilities:

• Managing and monitoring Windows Servers using the Tivoli monitoring tool.
• Installing and configuration of Win2000 & Win2003 Server.
• Installing, Configuring and Troubleshooting AD and DNS.
• Managing Group Policy.
• Administrating Kaspersky Anti-virus Security server and updating the anti-virus signatures, hot fixes, service packs, and Critical patches on regular basis.
• Taking back-up of all servers using the CA Brightstor ARCserve backup tool.
• Trouble shooting of server hardware, coordinate with the vendors.
• Implementing and Managing the VMware desktops.

Confidential

Asst. System Engineer

Responsibilities:

• Monitoring and managing the Microsoft Windows Servers through MOM 2005.
• Installing and configuring MOM 2005 Agents for windows 2000/2003 servers (ADS, SQL & Exchange Servers) and monitoring the same. Troubleshooting the alerts given by MOM 2005 by using tools like Remote desktop.
• Escalating issues through Remedy software to customer.
• Involved in day-to-day call handling through a RDBMS package called Remedy within Service Level Agreements.
• Overall technical support provided to the client 24X7 on call basis.

Confidential

System Administrator

Responsibilities:

• Installing, administration and configuration of Win2003 Server
• Knowledge on MOM.
• Implementing and Administering Active Directory.
• Supporting (Desktops, servers, and Laptops) with, WIN2000, XP.
• Installation of Mail Server and configure clients for using MS Outlook for mailing.
• Installing, Configuring and Troubleshooting with AD, DNS and DHCP.
• Creating, Managing and applying Group Policy for New Users and Groups in Windows 2003 Domain
• Administrating Anti-virus Security server and updating the anti-virus signatures, hot fixes, service packs, and Critical patches on regular basis.
• Configuring and troubleshooting the Printers related problem.
• Remotely logging to client and trouble shooting, Through Dame Ware Utilities.
• Implementation & Knowledge of Symantec Web security & Symantec products.

Confidential

System Administrator

Responsibilities:

• Managing Network and System Administrator activities that included Help Desk tool Unicenter package called CF1, Problem resolution.
• Supporting (Desktops, servers, and Laptops) with, WIN9x, NT 4.0, WIN2000.
• Monitoring the performance of Server in other Site, Through Dame Ware Utilities, CF1 tool, Terminal service, Unicenter TNG like.
• Microsoft windows 2000 Network and Operating system Essentials updating support skills from Microsoft Windows NT 4.0 to Microsoft Windows2000
• Installation of Mail Server and configure clients for using MS Outlook for mailing.
• Installed and configured the Symantec Console of Symantec Antivirus
• Basic knowledge in Switches, Hubs, LAN etc.
• Trouble shooting the server and desktop hardware.