Associate NOC engineer Resume Campbell, CA - Hire IT People

SUMMARY:

Seeking a position in the field of networking where I can use my skills and experience to succeed in an environment of growth and excellence and utilize the opportunity for self - development and job satisfaction and achieve personal as well as organizational goals.
3 years of experience in IT industry with experience in Virtualization, setting up of Enterprise tools like VMware vCenter Operations, Service Assurance and Service Automation stack
Have performed database activities such as installation, database creation (DDL and DML) in Oracle, SQL Server and MySQL
Experience with Version Control and Service Desk areas like Incident Management, Change Management, Problem Management
Highly motivated team player with excellent communication, presentation and Inter-personal skills, always willing to work in challenging and cross-platform environment

TECHNICAL/FUNCTIONAL SKILLS:

Operating Systems: Windows, Linux, Cisco IOS

Routing Protocols: RIP, EIGRP, OSPF, BGP (Basic), VLAN, STP, Acess-lists

Monitoring Tools: HP SiteScope, VMware vCenter Operations (vCOPS)

Ticketing Systems: VMware Service Management (VSM), Remedy

Databases: Oracle, MySQL, SQL Server

ETL: Informatica

ITSM Tools: Server Automation Suite

Virtualization Tools: VMware ESXi 4.x/5.x, vSphere Client

Communication Skills: Excellent verbal & oral communication skills, interaction with clients on a regular Basis

CAREER PROFILE:

Confidential, Campbell, CA

Associate NOC engineer

Responsibilities:

Currently in process of setting up VMware’s vCloud Automation center for customers to request for resources/services as part of our infrastructure
Analyzing existing environment for hardware/software scalability using VMware Capacity IQ
Build Virtual servers for the development environment on VMWARE ESXi 4.1
Load balance servers by migrating virtual servers using vMotion
Responsible for replacing Dell Power Edge server defective parts
Implemented Application Performance management solution for monitoring internally hosted Java and .Net applications
Responsible for asset management and device auditing
Documentation of every implementation procedure according to company standards.

Confidential

Associate NOC Engineer

Responsibilities:

Managing physical hosts using vSphere client and creating VM’s as required by engineering, QA or production teams
Involved in installing Windows OS (XP, server 2003, server 2008) and RHEL on multiple virtual machines
Experienced in the use of various monitoring tools such as HP SiteScope, GOMEZ
Gained full visibility on performance, server health and capacity of Infrastructure and Applications using VMware vCenter Operations
As a team member I was involved in installing and implementing Server Automation solution on a tests environment and successfully provisioned physical and virtual machines
Automated management across virtual and physical servers and desktops including Windows and Linux with VMware vCenter Configuration Manager
Familiarized with current competitive Service desk products such as HP, CA, BMC and VMware as part of analysis and implemented VMware Service Desk (VSM) solution
Participated in a 24x7 on-call support
Responsible for providing direction, feedback, training, expertise and development to build the ability of junior staff
Documented operational procedures from provisioning and activation to disconnection according to company standards

Confidential, San Jose, CA

IT Analyst

Responsibilities:

Created support tickets using Enterprise Ticketing system (Remedy)
Analyze & translate functional specifications & change requests into technical specifications
Designed star schema as part of building a data warehouse
DDL and DML queries in Oracle database
Developed, tested & implemented multiple Workflows using Informatica
Performed multiple Production migrations in a timely manner
Providing constant, immediate and professional support in a Production environment

Confidential, KS

Graduate Assistant

Responsibilities:

In charge of Library after hours and leading a team of 5.
Worked at the help desk solving problems of students regarding the university policies and procedures.
Extensive usage of phone and email as a medium of communication with students and public patrons.
Maintenance of library records and journals.
Also, worked as administration support in the library IT dept.

Confidential

Intern

Responsibilities: