Customer Service Representative Resume
Little, RocK
SUMMARY:
Management Information Systems Graduate seeking career in the Information Technology field. Abilities in task coordination, problem solving, and skill prioritization. Excellent in verbal and written communication skills. Comfortable while operating in a time sensitive environment. Interested in working in a team environment to complete goals and meet deadlines. Seeking position offering growth with the chance of constant learning opportunities.
TECHNICAL SKILLS:
Systems: Microsoft Office Suite 2013, Microsoft Project 2010, Visual Studio 2012/2013, Visio 2010, and SQL Server 2008
EXPERIENCE:
Confidential, Little Rock
Customer Service RepresentativeResponsibilities:
- Solid understanding in multiple levels of business administration, marketing, accounting, and finance.
- Skills in Network Security, Database Analysis/Design, C#, C++, SQL server 2008, and Technical Writing.
- Entry Level: Web Development, Systems Development Life Cycle.
- Windows 8/ Windows Phone 8 App Development, member of UALR Power App Team, 61 certified Apps in the Windows 8 market.
Confidential
Sr. Operator
Responsibilities:
- Organized and led teams through daily operations for rigging up and rigging down water transfer jobs.
- Led daily safety meetings for field and pump job operations.
- Supervised water transfer team on pump jobs and communicated daily with well site supervisor about water transfer totals for each stage on frac job.
Confidential
Customer Service Representative
Responsibilities:
- Trained new employees, helped customers by answering questions regarding their mortgage accounts.
- Earned monthly incentive from June 2007 - August 2007, and November 2007.
