Technical Assistant Resume Grand Junction, CO - Hire IT People

SUMMARY:

I offer a unique combination of customer service, technology skills, and communication skills.
Most importantly, I am honest, reliable, and a hard worker with the willingness to learn new skills.
What differentiate me from other candidates are my customer service skills, Microsoft Office Suite skills, work experience with IT, experience with local area network, troubleshooting skills and communication skills:
Strong Customer Service Skills. Over 4 years experience in assisting students and staff with computers, and recommending appropriate technology solutions in a university setting.
I regularly help students and staff with Word, Excel, Powerpoint, and email accounts such as Microsoft Outlook.
I have experience in solving computer problems in person and over the phone at the Help Desk.
Strong Microsoft Office Suite Skills. I have experience with Microsoft Office and LibreOffice.
I completed a university level course on Advanced Business Software.
I assisted students and staff with computer problems, Internet connectivity and printing problems.
Experience with Local Area Network. I create a local area network using Ubuntu server, Mac OS X and DD - WRT firmware.
I configured Apache to create a website for users in the network. I completed university level courses on Computer Networks and Computer Security.
Troubleshooting Skills. Troubleshooting skills with Mac OS X and Windows 7. I help end users with software installations and application issues.
I troubleshoot wireless problems for students and staff in the university network.
Strong Communication Skills.
I am fluent in spoken English and proficient in English writing.

SKILLS/STRENGTHS:

Web Development Platform: HTML, CSS, MySQL

Operating Systems: Mac OS X, Linux, Windows 7, XP

Programming Languages: Java, Bash

Languages: English/Arabic/Viri

Web Development Software: Drupal7, Joomla 2.5, Dreamweaver 8.0, PHP MyAdmin

General Software: Microsoft Office, MAMP Server 2.0.5, Visual Studio 2010, Xcode, Eclipse, Aptana Studio, Novell Groupwise Email, Delphi XE3, IBM SPSS

RELATED WORK EXPERIENCE:

Technical Assistant

Confidential, Grand Junction, CO

Responsibilities:

Maintain computer lab printers
Assist students with technical problems

Computer Technician

Confidential, Grand Junction, CO

Responsibilities:

Assisted students in campus residence halls with Internet connectivity
Ensured that computers and printers in the residence hall labs were operational

Computer Lab Technical Assistant

Confidential, Stapleton, CO

Responsibilities:

Registered laptops and desktop computers to the network
Assisted students and staff with computer technical problems such as Microsoft Office, printing problems, etc.

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Technical Assistant Resume

Grand Junction, CO

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