Customer Service Resume
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Woodbridge, VA
PROFILE:
- More than 4 years’ successful experience in customer service and support with recognized strengths in account maintenance, problem - solving and trouble-shooting, and planning/implementing procedures and systems.
- Possess solid computer skills.
- Excellent working knowledge using Microsoft Office programs, and quick to learn new programs.
- Ability to train, motivate, and supervise customer service employees.
EMPLOYMENT:
Confidential, Woodbridge, VA
Customer Service
Responsibilities:
- Quickly and effectively solve customer challenges.
- Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.
- Ensure policies and procedures are followed and met to maintain safety and quality.
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