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Information Technology Specialist Resume

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SUMMARY:

I am looking to dedicate my skills in networking and security to assist in the understanding, development, and maintenance of business network infrastructure, information assurance, and security.

SKILLS:

Information Assurance and Security: Vulnerability Management | Disaster Recovery | Endpoint Protection | Patch Management | Cloud Security | Identity Management | Data Security | Incident Response | Security Policy Controls | Identity | IT Security | Management | Network Security | Wi - Fi Security | Information Security | System Security | Security Education | Policy Creation | Security Compliance | Security+ | Systems Audits | IT Security Usage and Policy Creation

Networking: WANs & LANs | Wiring | Patch Panels | Switches | VLANs | Ethernet | WiFi | VPN | Servers | DHCP | Subnets | Firewalls | Whitelists | Blacklists | Proxies | Server Vulnerability Audits and Remediation

Information Technology: PC Repair | Relational Databases | Programming | Video Technology | Chromebooks | Desktops | iPad | Laptops | Active Directory | Microsoft Server | Microsoft SCCM

WORK EXPERIENCE:

Confidential

Information Technology Specialist

Responsibilities:

  • I worked as an Information Technology Specialist in a Contract capacity.
  • I assisted other IT Specialists in maintaining the Technology devices and infrastructure of Confidential .
  • I maintained the technology at Confidential along with the bus audio/visual systems.

Confidential, Holland, MI

Cyber Security Intern

Responsibilities:

  • As an intern, I assisted in running a Security Operations Center.
  • With assistance and guidance from Confidential, CISSP, we protected the intellectual properties of Confidential .
  • This included threats from scams, phishing, viruses, social engineering, and other threats from state threat actors and nefarious threat vectors.

Confidential, Grand Rapids, MI

Helpdesk Technician / Network Operations

Responsibilities:

  • As an evening helpdesk technician, I assisted costumers, both commercial and residential with their internet connections managed through Confidential .
  • This included dial-up/WAN/LAN/T1/DSL connections.
  • Theses connections were within cities such as Chicago and Boston; but not limited to Wi-Fi connections to multiple large ship marinas from Boston down to the eastern seaboard to Miami.
  • I worked with 3rd party network providers to help SLA requirements and created and escalated tickets.

Confidential, Muskegon / Holland, MI

Service Support Specialist

Responsibilities:

  • I attended to information technology used by staff on a global level.
  • Through Active Directory, I was able to partition network resources to user new and old.
  • Used a global ticketing system to attend to requests for IT Service Support.

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