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Field Engineer Resume

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Oakhurst, CA

SUMMARY:

  • Extensive experience in troubleshooting, testing, surveying, planning and supervising in telephone systems, voice mails and paging systems.
  • Responsible for installing terminating and testing Cat - 5e, 6e as well as coaxial and fiber.
  • Lexmark laser printers and Symbol hand scanners maintenance.
  • 20+ years’ experience in telecommunications
  • 6+ years military experience - aircraft troubleshooting experience and certified telephone system installation
  • Skilled in relocation, additions to, and deployment of data and phone systems
  • Supervision experience: up to 7 subordinates
  • Extensive experience in the diagnosis, troubleshooting and repairs of phone systems, voice-mail, paging systems, data cabling and fiber optic cabling
  • Extensive help desk / customer support experience
  • Training and coaching of new employees
  • DMARC, MPOE , POS
  • Installation, configuration, performance management, troubleshooting, and diagnoses of various personal computer hardware to include, PCI, PCIx, ISA, Motherboards, IRQ’s, DMA, I/O addresses, RAID, SCSI, and various other hardware configurations.
  • Computer Network Configuration, Troubleshooting and Design.
  • Windows/Linux networking command line. Configuration and setup of various network Hardware (Switch, Routers, Gateways, Wi-Fi Access Points) to include various media configurations
  • Maintain passwords, data integrity and file system security.
  • Linux/Unix Configuration and Setup
  • Resolve Windows and Internet Explorer issues on desktop and laptops.
  • Windows 2000, XP, Vista and 7. Server 2003
  • Active Directory, Group Policy, NTFS/Share Permissions
  • Extensive training and preparation for the following certification exams: CompTIA A+ Certification, Comp TIA CtP Certification and CompTIA Net+ Certification.

EMPLOYMENT HISTORY:

Confidential, Oakhurst, CA

Field Engineer

Responsibilities:

  • Installed and repaired numerous electronic and digital telephone systems and voice mails.
  • Installed and terminated data, voice and fiber optic cables.
  • I also had duties as a project supervisor on large installations.
  • Serviced Lexmark printers, IBM blade servers, IBM pc servers, replacing failed hard drives (Raid), Installation of wireless access point (802.11n) and testing, migration from Window XP to Window 7, hand scanners, software installation.

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