SUMMARY:

Solid background in, development, process improvement and management. Stable team leadership experience in problem resolution, risk mitigation and asset allocation. High attention to detail and excellent communication and interpersonal skills.

SOFTWARE EXPERIENCE:

Word * Excel * Power Point * Access * Quickbooks * EQS * SAFEGui * DTC * MainFrame * OnDemand * PBOI Break Reporter * Intellimatch * Monarch * DTCC web * Bloomberg * Portal * QWEST * Rightbridge * FTIS * NYLIS * First Research * POD * MOD * SQL

EXPERIENCE:

Senior Associate

Confidential, Baltimore, MD

Responsibilities:

• Management, support and development of team. In charged of furnishing leadership over daily operations for 16 employees.
• Ensure the accurate settlement of Fixed Income and Equity Trading. Manage and develop the performance and relationship of our third party vendor in Mexico.
• Drive Settlement performance and efficiency.
• Manage daily settlement risk and exposure. Partner closely with Business Units to enhance client service levels and support business growth.
• Work in partnership with internal infrastructure teams including Legal and Compliance, Technology, Operations Risk and Control teams, as well as external regulators and exchanges.
• Drive the review of the controls and processes in order to reduce operational and client risk.
• Identify opportunities to improve operational efficiency and strive for the delivery of commercial initiatives.
• Ensure compliance with all applicable rules, regulations, policies and procedures.
• Earned management recognition for high percentage of process improvement and settlement on highly sensitive profiles.
• High profile d Confidential analysis and resolution of high risk discrepancies on positions and balances.
• Leadership and development of team members, daily processes, and tasks improvement.
• Build and maintain relationships with other departments that highly impacted on higher accuracy, escalation, and faster settlement turn around.
• Improve team performance through management and restructuring.

Financial and Business Specialist - Analyst

Confidential, Bethesda, MD

Responsibilities:

• Hired, supervised and trained staff to focus on clients’ retention, service, acquisition, d Confidential analysis, and reporting.
• Developed and implemented a sales plan and managed all phases of the sales cycle, from prospecting to close and follow-up support.
• Represented a full line of diverse insurance and financial products, serving as a trusted advisor to businesses and individuals.
• Used Financial Needs Analysis for businesses and individuals to gather key information on their finances and investments.
• Analyzed client’s expense to earnings ratio, budget, portfolio performance, and current risk assessment
• Created extremely detailed reports with the client’s d Confidential to do analysis, forecasting, graphs, financial and asset allocation modeling, and risk control analysis.
• Put together presentations for clients to illustrate their current finances, risk analysis, allocation and presented a through analysis of solutions by showing the necessary steps to reach financial goals.
• Earned s for excellent performance including Agent of the Month, Long Term Care Sales and Face Amount Leader.
• As a trusted advisor to business owners, successfully worked with business restructuring to help increase and create a more efficient business process, increase quality, reduce costs which led to an increase in revenue.
• Developed complex Excel Spreadsheets for annual and monthly budgets/goals, monthly forecasts, and trending analysis to ensure all business expenses are covered and revenues are generated.
• Effectively identified financial needs and provided sound financial, insurance, and wealth-management services to protect client’s assets and grow the net worth of their respective portfolios.
• An increase in business referrals by 35% in 2014, by establishing excellent rapport and cultivating long-term business relationships with clients and centers of influence.

Mortgage Counselor Assistant and Financial Counselor.

Confidential, Riverdale, MD

Responsibilities:

• As a volunteer, assisted home counselors with clients whose homes were in the process of foreclosure and with home buyers.
• Assisted with modification loans and negotiations with lenders.
• Created spreadsheets to gather and organize client’s documents .
• Prepared presentations (Power Point) to teach the importance of credit and budget to home buyers in the DC area in English and Spanish.
• Recognized performance with customer service and ability to interact positively with various cultures.
• Helped with process improvement by creating spreadsheets and e-files (scanned documents) to organize, facilitate the search (SQL), and analyze client’s d Confidential /documents.
• Served as financial counselor to families facing foreclosure/financial difficulties.

Real Estate Analyst

Confidential, Chevy Chase, MD

Responsibilities:

• Hired, negotiated, supervised, and managed contractors and subcontractors (four to ten people).
• Calculation, analysis, and budgeting of projects (new acquisitions, renovations, maintenance).
• Use financial risk modeling to analyze d Confidential of market and operational risk in potential investments.
• Developed concise reports of earnings, projects, budgets, and presented to the CEO.
• Oversaw real estate, strategic planning, and positioning assets/revenue in new projects.
• Negotiated and mediated contracts with builders, agents, tenants, and developers.
• Controlled budget.
• Supervised projects and properties.
• Increased investor’s real estate revenue by 30%.
• Successfully worked under budget.

Senior Financial - Trade Analyst

Confidential, New York, NY / Baltimore, MD

Responsibilities:

• Supervised support team (six to eight people) to make sure daily reports, analysis, and balances were completed on a daily basis.
• Used very strong analytical skills to ensure accurate process development and rapid - operational reconciliation of multi-million dollars Prime Brokerage accounts. Investigated causes of discrepancies.
• Prompt and effective resolution of discrepancies related to domestic and international trade settlements and corporate actions (derivatives, mortgage back securities, dividends, mergers and acquisitions, account transfers - Confidential, exchange rates, fixed and equity markets) to allow for robust financial evaluation, analysis, and problem resolution.
• Received multiple recognitions from management for superior performance, Team Work and Leadership, Process Improvement, and Risk Control.
• Enterprise Content Management (ECM) and Process Management. Developed and improved management reporting strategies. Most recognized and considered as a higher was the development of macros and metrics linked to management’s network. This resulted in a more transparent way to report, reconcile, and monitor multi-million dollar accounts.
• Contributed to the development of strategies to lower company risk and conducted quantitative analysis of financial d Confidential to assess market risk to improve performance of business operations.
• Successfully worked with different departments around the world on compilation, analysis and reporting for prompt resolution of imbalances in sensitive d Confidential between global operations and accounting.