Personal Assistant Resume
TECHNICAL SKILLS:
Computer experience: Viruses, Blue screens(Diagnostics of bluescreens and source of the hardware issue), driver issues, hardware/software installations, Microsoft office, MIRC, Adobe Photoshop, driver updates, Random Access Memory(RAM) installations, hard drives, swaps CD/DVD drives, Video Card installations, System Fan repairs and cleaning, Power Suply Unit repais, Setting up Networks(Home or Company), Port forwarding, Firewalls, Anti - Virus sweeps(Symantec Endpoint, Norton), System utilities, Peachtree Accounting Software, Drive Mapping, Outlook email conversions, Blackberry Enterprise Server Manager, Blackberry Desktop Manager, Dart, DOS/CMD, Exceed Hummingbird, Windows Server , WPM 90+
PROFESSIONAL EXPERIENCE:
Personal Assistant
Confidential
Responsibilities:
- Salvaged old payrolls and other dated information from old servers and external hardrives for specific court cases.
- Organized Outlook emails and files into organized PDF files to replicate his email contacts and folders.
- Used accounting software like Peachtree to recover .PTB formatted information and converted into readable evidence for court.
Tier 1 - Tier 2 Tech
Confidential
Responsibilities:
- Repaired computer hardware and setup Confidential
- Became one of the team leads for the project included directing our work and planning it.
- Reassigned to special projects team included individual tier 2 helpdesk work for our customers.
- Removed viruses/spyware from desktops and laptops, install software patches/upgrades, and reimage machines.
- Mapped files and folders to local domains throughout the District for my teams.
- Configured software and labeled each computer by serial tag and registered them into their appropriate domain networks.
- Printer setups included wireless and hardwired connections to the appropriate network domains.
Tournament Director
Confidential
Responsibilities:
- Run free poker events throughout the Northern Virginia area as Northern Virginia's largest poker league.
- Update and maintain website traffic and player points system.
- Monitor Forum Activity and topics.
Receptionist/Register/Tech
Confidential, Great Falls, VA
Responsibilities:
- Helped clients with their questions and services by forwarding calls and inputting their purchases online.
- Ran register for two stores owned by the company in Sterling and Fairfax Virginia when needed
- Monitor and compare sales from our stores and closest competitors and enter data on a spreadsheets, made excel and powerpoint presentations in regards to sales.
- Updated the Online Business Bureau Website daily for potential clients, websites, and stores
- Did hardware maintenence and software installations to PCs and laser tag equipment. included wiring, soldering of metals, upgrades, script modifications, and various repairs when needed.
Documents Organizer
Confidential, Vienna, VA
Responsibilities:
- In charge of preparing and scanning documents for microfiche machine.
- Organized various documents in alphabetical or numerical order.
- Assisted other team members with their long term projects.
- Used precise detailing so that documents would not jam or get damaged during the scanning process.
Party Coordinator
Confidential, Sterling, VA
Responsibilities:
- In charge of setting up and dating parties and events for customers. This involved taking their information, specifying what they wanted for their party/event. Scheduling other staff members to host them.
- Had to observe other members of the team and instruct them what to do during events and parties.
- Supervised that party staff was doing their job in a timely manner and at all times. Our parties schedule was very strict and my duties included that it was followed and applied.
- Data entry into an Excel based program that recorded parties and registered dates.
Tech Manager
Confidential, Sterling, VA
Responsibilities:
- In charge of maintaining building cleanliness and posture. This included small construction projects, painting, remodeling, and properly organizing numerous items from documents to building appliances
- Tested and observed pack equipment and repaired faulty packs including wiring, batteries, and lighting.
- Obtain and fill out order forms for specified parts for equipment and mechanisms.
