Information System / Helpdesk Department Resume Profile

Proficiencies

Dynamic Professional able to contribute immediately to any organization

Information Systems

with practical experience in information system human resources and

Administration Project

general office management.

Management Human

Senior System Administrator

Relations Bilingual

confidential

Manage the Information System Department

Established Information System Department for Miami Location consistent with K L IS Policy

Responsible for LAN Siemans HiPath 3000 Phone System Identipass Security System

Information System / Helpdesk Department.

confidential

Supported Firm Office Location through the HelpDesk Group

Created Access Database to organize and maintain laptops

inventory and other hardware parts as well as maintain software licenses

Database Programming and spread	Interactive Office Manager
Mind Over Media
sheets Software such as Lotus Excel	confidential
Access FoxPro	Administrative Coordinator of the Interactive Unit of the Company
Novell Administration and Service
Support Tech Data Clearwater	Responsible for accounts payable accounts receivables and billing
Florida
Troubleshooting Windows 95	Assistant to the Operations Director with human resources
Productivity	responsibilities
Point San Juan Puerto Rico	Implemented New Database System for Projects Information utilized by
Basic Intermediate Courses in Lotus	Operations Department. Including billing A/R Aging A/P and other
Notes	project related expenses.
RiverHead Training Center
Lotus Notes Develop QuickBooks	Implemented Employee Vacations System.
Web Designer Class	Responsible for keeping records of vacations and sick-leaves for all
Technical Proficiencies
Interactive Employees
PC s and compatible systems utilizing	Responsible for all related to the Interactive Unit including facilities
Stationery Needs Purchases etc
Novell Office97 Office 2010
Cheyenne Back-Up System	Information System Specialist
NetKeeper Helpdesk and	Confidential
WordPerfect 6.1and New Release 8	IT DEPARTMENT
Lotus Notes Desktop and Server ver.	NOTES NOVELL NT SYSTEM ADMINISTRATOR/TECHNICAL SUPPORT
Pittsburgh PA
Elite Enterprise Accounting Systems	Responsible for Lotus Notes System administration ver.4.6.d
Hummingbird DM 5
Professional Affiliations	Designed and created Lotus Notes forms for the LAN WAN of the
NETWORK USERS INTERNATIONAL NUI
Firm
HISPANIC CHAMBER OF COMMERCE OF
WESTERN PENNSYLVANNIA BOARD	Troubleshooting Lotus Notes our Main Office in Pittsburgh and
MEMBER	in other Locations around the US.
Ilta Member	Troubleshooting Windows 95 Problems
Assisted in the conversion from Wp5.1 Dos to Word 97 and
Worldox. Doc Manage Package

Confidential

MIS Assistant

Responsible for LAN Administration for a 186-station network with three servers including the analysis of software coordination and direction of user training inventory control of hardware software and license periods for insurance purposes using NetKeeper Program
Accountable for daily troubleshooting engagements and system support logistics for daily back-up and storing process
Responsible for training center consisting of six fully operational computer

Human Resources Department

Benefits Specialist

HR Assistant to the Director of Operations HR Welcome Package Employee Benefits Representatives
Responsible for the administration of employee benefits to encompass insurance and employee counseling
Instrumental in the development of an employee database to manage all human resources information

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship