Deployment Technician Resume
Washington, DC
PROFESSIONAL SUMMARY:
My focus is to utilize my acquired skills and abilities that I have developed within IT Infrastructures that have been ITIL structured, which has made me accustom to SLA’s, various corporate and government policies. I feel that my exposure so far has equipped me with what is needed to be successful in my next assignment. The opportunity that I am seeking is one that gives me the chance to enhance those skills and abilities that I have acquired.
TECHNICAL SKILLS:
Patch/Security Management | SharePoint Administration | Windows Administration | Project Management | Vendor Management | Procurement, SnagIt 9.0 | Bomgar | MS Office 2007/2010 |Windows EX/7|Share Point Server 2010
EXPERIENCE:
Deployment Technician
Confidential, Washington, DC
Responsibilities:
- Install computers and devices in a timely matter.
- Performed mapping of network printers and devices for an enterprise network.
- Responsible for relocating user computer hardware.
- Verified the completion of computers and printers installation.
Confidential, Washington, DC
Asset Inventory/Move Specialist
Responsibilities:
- Provided client support for over 7,000 users.
- Maintains government agency asset including all elements of hardware that are found in the business environment.
- Primary point of accountability for the life - cycle management of information technology assets throughout the organization.
- Assist customers in making cost effective and correct use of a product. Includes assistance in installation, maintenance, upgrading, and disposal of a product.
- Provided quality assurance and built customer/ vender relationships.
Confidential, Alexandria, VA
CAC Consumables Specialist
Responsibilities:
- Maintains government agency CAC cards into d Confidential base.
- Collects, sorts and ships CAC cards.
- Accountable for all CAC-related stock items
- Maintain standard identification for non active-duty military personnel, reserve personnel, civilian employees, and non-DoD government employees.
Confidential, Alexandria, VA
IT Technician
Responsibilities:
- Performs computer motherboard installation.
- Performs general IT tasks.
- Perform printer and retail cash wrap counter installations
- Worker in a field of technology and perform relevant skills and techniques
- Maintains professionalism and outstanding performance under great pressure while completing required duties
- Keep work areas and amenities clean at all times
