Office Manager Resume
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SUMMARY:
- Extensive customer service skills and ability to learn information quickly
- Ability to work for long hours
- Multitasking skills developed from previous experiences
- Excellent leadership skills, with the ability to take necessary actions in tasks when required
- Motivated self - starter with a strong desire to learn
- Team Orientation
- Enjoy working with the public and in a team environment
- Exhibit oral, written, and interpersonal communication skills necessary to work effectively in a business environment.
- Demonstrate professional skills, behaviors, and conduct commensurate with industry expectations.
- Utilize Internet research and apply other materials for medical documents.
- Produce medical documents using the fundamentals of basic transcription skills and scanners
COMPUTER SKILLS:
- Microsoft Windows XP, XP Professional, Vista, Windows 7, and Windows 8
- Internet Explorer, Google Chrome, etc.
- Utilize Internet research and apply other materials
- Adobe Acrobat Reader
- Ability to type 75 wpm
- Quicken
WORK HISTORY:
Confidential
OFFICE MANAGER
Responsibilities:
- Mantained the facilities by sweeping, mopping, and vacuuming floors; taking out trash, cleaning windows, disinfecting, and wiping down the facilities
- Answer telephone calls, took messages, assisted visitors, sorted mail.
- Obtain invoice approvals for billings, wrotes checks, and kept books through Quickbooks; Booked hotel rooms through Windham for fundraising events; Obtain hotel billing ad reservation confirmations.
- Participated in fundraising events.
- Provided the students with a positive role model; Couseled with students; Taught biblical classes to the students of the Drug Rehabilitation Ministry;
- Maintain records of students in the program.
- Compile and print Residency Letters, Acceptance letters, Student Enrollment packets, and Student Handbooks.
- Conducted intake interviews;
Confidential
INTAKE COORDINATOR
Responsibilities:
- Assisted the students
- Took calls
- Counseled the students
- Fundraised
- Filed paperwork
- Computer tasks
Confidential
Cashier/Server
Responsibilities:
- Provided excellent customer service
- Displayed a professional attitude at all times
- Focused on time management and attention to detail
- Solved problems that occurred with customer complaints
- Served as head cashier
- Operate the cash and attendance register
- Took to go orders by phone/in person
Confidential
Curriculum and Instruction Intern
Responsibilities:
- Keep the curriculum and instruction programs up to date with particular emphasis on evaluating new developments in instruction.
- Assisted in development, by working cooperatively with appropriate committees, curriculum guides and instructional brochures for the district.
- Directed the use and distribution of instructional equipment and materials for the total district.
- Planned work by reviewing assignment area to determine organization of neighborhoods and locate households for conducting interviews
- Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws.
- Explained the purpose of the census interview, answered residents' questions, elicited information following a script, and recorded census data on forms.
- Assessed quality control levels on selected addresses, determined which samples passed or failed, and maintained records for quality control verification.
- Complied with accuracy standards while maintaining high production rates.
- Maintained records of hours worked, units produced, miles driven, quality control results, and expenses incurred in the performance of duties.
- Met daily with supervisor to review and submit work, and receive additional instructions.
Confidential
Server/Cocktail Server
Responsibilities:
- Greeted and directed guests to assigned tables
- Cleaned tables and placed drinks in glasses
- Served menu cards to customers and procured their orders
- Announced current menu or daily specials
- Served food promptly while ensuring quality and accuracy of orders
- Attended to guests throughout their dining experience
- Maintained cleanliness of restaurant and supplies
- Presented checks and processed payments
- Maintained inventory
- Served as cashier as needed
Confidential
Manager/Server
Responsibilities:
- Provided excellent customer service
- Displayed a professional attitude at all times
- Focused on time management and attention to detail
- Set an example for co-workers and trainees by effectively displaying professionalism at all time.
- Solved problems that occurred with customer complaints
- Served as head cashier
- Managed register counter
- Oversaw interviews, hiring, and firing employees
- Took to go orders by phone/in person
- Set up reservations
- Cooked when needed
