SUMMARY:

• 20 years of writing and editing experience
• Contractor experience
• Government experience

COMPUTER SKILLS:

Applications: Dreamweaver, InDesign, Adobe Acrobat, Adobe photoshop, MSWord 2010, Excel 2010, PowerPoint 2010, Visio 2007, 2010, Microsoft Sharepoint.

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Senior Program Management Specialist

Responsibilities:

• Wrote and edited PFM - related articles for submission in the Networker, OCIO quarterly newsletter, E-Access online publication, and broadcast messages in MS Word.
• Performed substantive editing and rewriting of the ICE Annual expenditure plans on Automation Modernization. This document improved information-sharing across the Confidential and ICE organizations, strengthened information availability, provided a more fully secure IT environment, and improve workforce productivity.
• Provided technical expertise in styling and formatting Budget Execution New Employee Guide and process documents in MS Word. Formatted tables, document setting, headers and footers, etc in the documents.
• Assisted with writing content for redesign of Division’s Intranet pages. Reviewed and edited content for PFM Intranet site before submission to the Communications Team.
• Translated technical information into clear, readable documents to be used by technical and non-technical OCIO employees.
• Managed and updated the Sharepoint site with planning and financial documents.
• Created several organizational charts on division and branch level using Visio and PowerPoint.

Confidential, Washington, DC

Senior Program Management Specialist

Responsibilities:

• Wrote and edited PFM-related articles for submission in the Networker, OCIO quarterly newsletter, E-Access online publication, and broadcast messages in MS Word.
• Provided technical expertise in styling and formatting Budget Execution New Employee Guide and process documents in MS Word. Formatted tables, document setting, headers and footers, etc in the documents.
• Assisted with writing content for redesign of Division’s Intranet pages. Reviewed and edited content for PFM Intranet site before submission to the Communications Team.
• Translated technical information into clear, readable documents to be used by technical and non-technical OCIO employees.
• Wrote broadcast messages to raise ICE user/employee awareness of individual responsibility to support DHS/ICE security policies and best practices.
• Managed contracts.
• Created several Excel spreadsheets with all OCIO contract information to track information, contact COTRs when contract POP date is close to renewal, and updating all contractors’ Excel sheets and upload info in Sharepoint.
• Use PRISM (financial database) to track contracts.

Confidential, Washington, DC

Senior Technical Writer

Responsibilities:

• Coordinated production of the OCIO quarterly newsletter by setting deadlines for all submissions, ensuring deadlines were met, and meeting with team to receive updates on the newsletter.
• Used critical thinking to tailor newsletter and online publications for audiences with different levels of expertise within OCIO.
• Wrote and edited user manuals, new employee and retirement bios, and justifications for Assistant Secretary Awards and Atlas Awards, and other documents.
• Interviewed employees and reported on OCIO events for article information ensured the use of proper technical terminology for articles in OCIO newsletter and broadcast messages.
• Provided substantive editing and rewriting of technical documents and standard operating procedures in MS Word for Directors in quick turnaround times and sometimes demanding deadlines.
• Translated technical information into clear, readable documents to be used by technical and non-technical employees.
• Wrote, edited, and formatted Internet Process and Procedure Guide and Correspondence Procedure Guide in MS Word, detailing the processes and procedures for completing documents for the front office.
• Created Creative Services Request Form in MS Word for employees to submit requests for creative services to the OCIO Chief of Staff Business Communications Team and created special award certificates using Visio.
• Wrote and edited Networker Process Guide in Microsoft Word and distributed to OCIO employees in order to assist with process and procedure in submitting articles and pictures for the Networker.
• Provided photography support for new employee bios, OCIO events, and retirees.
• Served as backup for scribing meeting minutes, using MS Word.
• Also utilized the OCIO COS Tasker system in Sharepoint to track and manage tasks.

Confidential, Washington, DC

Assistant Editor

Responsibilities:

• Coordinated the publication of the newsletter on a weekly basis in a quick turn-around time and meeting demanding timelines. Interviewed Agency employees and reported several Agency-related events for articles in the newsletter.
• Maintained comprehensive knowledge of Confidential policies and procedures to ensure articles reflected a consistent message, style, and format.
• Performed substantive editing and rewriting of the Office of Public Affairs standard operating procedures document, Confidential agency wide training manuals, and all agency publications to produce high-quality products.
• Provided technical expertise in styling and formatting procedure documents and training manuals in MS Word, assisting with header, footers, numbering pages, table of contents, etc.
• Wrote, reviewed and edited Intranet content and published What’s News newsletter on Intranet site for Agency employees, using Dreamweaver.
• Assisted with the redesign of the online newsletter by conducting web research online, working with web designers and discussing look and feel of site, and taking 508 compliant classes.
• Served as a photographer for events, developed pictures, and modified photos and graphics in Adobe Photoshop. Formatted videos and placed them on Video on Demand, live broadcast machine.
• Performed regular content updates for several Confidential Intranet sites.
• Created new web pages, updated existing pages, created and fixed broken links, modified web-based graphics in Adobe Photoshop, and created pop-up windows.
• Completed updates using applications, such as Dreamweaver, Flash, and Adobe Acrobat as well other multimedia standards.
• Reviewed, rewrote, and proofread all web content prior to and after release to maintain high-level quality of the pages.
• Familiar with 508 compliance and applied those standards to all web pages.
• Posted web pages to live and review servers. Responded to e-mails pertaining to web pages.
• Scheduled and facilitated meetings with customers to discuss web pages.
• Wrote and edited training manuals for future electronic publishers, providing technical expertise in styling and formatting the manuals.
• Created business cards, note cards, and certificates for employees using Frame Maker.

Confidential

Electronic Publisher

Responsibilities:

• Created new web pages and updated existing web pages as necessary for Energy Information Administration (EIA) Intranet site.
• Wrote and edited content and created broken links on all EIA web pages using the following applications: Dreamweaver, Flash, Adobe Acrobat, Adobe Photoshop, Paint Shop Pro.
• Reviewed, spell-checked and error-checked all web content prior to and after release, to maintain high-level quality of the pages. Familiar with 508 compliance and applied to all web pages.
• Performed all day-to-day maintenance of web pages, assuring pages and changes are referenced in the major search engines, and responding to e-mail about the pages.

Confidential, Washington, DC

Senior Technical Writer and Editor

Responsibilities:

• Performed substantive editing and rewriting of the Federal Aviation Administration ( Confidential ) security-based articles for the Confidential monthly newsletter, white papers, Standard of Operating Procedure Guide, technical papers, and pamphlets for employees in the field.
• Provided technical expertise in style and formatting for all documents in MS Word and adhered to publishing standards of Associated Press Stylebook.
• Reviewed, edited, and rewrote congressional papers and worked with authors to ensure information was accurate.
• Wrote and edited web content for Confidential Intranet site, using Dreamweaver.